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The system has rebooted from a ASR event.

Aleksey Krivenya
Occasional Visitor

The system has rebooted from a ASR event.

HP ProLiant BL460c Server, HP BladeSystem c7000 Enclosure, Windows Server 2003 R2

Servers are restarting with ASR Reason.

Event log:

The system has rebooted from a Automatic Server Recovery (ASR) event.
User Action: Determine the nature of the Automatic Server Recovery (ASR) event, and take corrective action.

But how can I determine it?


hp2

08.05.2010

2:54:24 NetFN 0x6, command 0x25 timed out , Source: hpqilo2
3:05:12 The previous system shutdown at 3:02:43 на 08.05.2010 was unexpected.
...events
3:07:51 The system has rebooted from a Automatic Server Recovery (ASR) event.

10.05.2010

6:24:16 NetFN 0x4, command 0x2D timed out , Source: hpqilo2
6:24:16 Failed GET SENSOR READING, sensor 14, Source: hpqilo2
6:35:41 The previous system shutdown at 6:33:26 на 10.05.2010 was unexpected.
...events
6:38:12 The system has rebooted from a Automatic Server Recovery (ASR) event.

hp3

07.04.2010

10:03:24 The previous system shutdown at 9:50:53 на 07.04.2010 was unexpected.
...events
10:05:21 The system has rebooted from a Automatic Server Recovery (ASR) event.

12.04.2010

18:09:49 NetFN 0x6, command 0x22 timed out, Source: hpqilo2
18:21:27 The previous system shutdown at 18:18:00 на 12.04.2010 was unexpected.
...events
18:23:57 The system has rebooted from a Automatic Server Recovery (ASR) event.

14.04.2010

10:32:28 NetFN 0x6, command 0x25 timed out , Source: hpqilo2
10:44:06 The previous system shutdown at 10:41:21 на 14.04.2010 was unexpected.
...events
10:46:07 The system has rebooted from a Automatic Server Recovery (ASR) event.

11.05.2010

22:22:40 NetFN 0x6, command 0x22 timed out , Source: hpqilo2
22:34:17 The previous system shutdown at 22:31:28 на 11.05.2010 was unexpected.
...events
22:36:32 The system has rebooted from a Automatic Server Recovery (ASR) event.

hp4

22.04.2010

15:52:40 NetFN 0x6, command 0x22 timed out, Source: hpqilo2
16:02:57 The previous system shutdown at 16:01:32 на 22.04.2010 was unexpected.
...events
16:05:10 The system has rebooted from a Automatic Server Recovery (ASR) event.

24.04.2010

19:02:49 NetFN 0x6, command 0x22 timed out, Source: hpqilo2
19:13:03 The previous system shutdown at 19:10:49 на 24.04.2010 was unexpected.
...events
19:15:06 The system has rebooted from a Automatic Server Recovery (ASR) event.


4 REPLIES
gregersenj
HPE Pro

Re: The system has rebooted from a ASR event.

Check the IML.

ASR occour when the system managemnt driver is inresponcive, or when there's a HW failure, that require a reboot, to disable or recover.

BR
/jag
gregersenj
HPE Pro

Re: The system has rebooted from a ASR event.

And the IML is where it's logged.
You can read the IML through the ILo.

if the System management driver is inresponsive, ei due to a BSOD, the server will AR and log the stop code (First line only).

BR
/jag
Terry Hutchings
Honored Contributor

Re: The system has rebooted from a ASR event.

The event ID 57's with a source of HPQILO2 is a known problem and is resolved by applying what Jan recommended. The only thing I would recommend is to reboot immediately after applying these.
The truth is out there, but I forgot the URL..