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Turbo Dat 4/8GB & CPQ32FS2

Ayman Altounji
Valued Contributor

Turbo Dat 4/8GB & CPQ32FS2

I have a backup failing with " Device unavailable" and the NT event viewer just has a STOP event on "CPQ32FS2 - \Device\ScsiPort1." : The Tape device is a Turbodat 4/8gb and looks good with no errors on Insight manager.A COLD REBOOT brings the tape device back: The NT team are insisting that it's a TAPE DEVICE problem and want it swapping out. I've done this in the past but the fault comes back. Can you advise please
1 REPLY
Mark Cloutier
Respected Contributor

Re: Turbo Dat 4/8GB & CPQ32FS2

It could be because the scsi port is too fast for the tape device. Go into the F10 partition and Sys Config -> Config HW -> View and edit details -> Review and modify and then find the SCSI port with which the 4/8 is attached. There you will see SCSI BUS SPEED. Drop it down to SCSI-2 compliant and save and exit. It also could be the age of the driver and/or BIOS.
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