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09-19-2013 09:32 PM
09-19-2013 09:32 PM
USB 3.0 ports for HP DL380p G8
We are trying to add some USB 3.0 ports to a DL380p G8 and firstly tried using the HP Part QT587AA, USB3.0 2X2 Port PCIE card. The card is seen by the server and OS but seems to require us to provide power to work and get it to see external devices. The cables provided to provide power won't connect. Looking at the HP Product Bulletin there is no HP part listed for the G8 to provide USB 3.0.
What are people doing to get USB 3.0 ports into these servers?
Still a bit bemused as to why there are so many USB 2.0 ports but no USB 3.0 ports in these new machines?
Thanks
Andy
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09-22-2013 09:04 PM
09-22-2013 09:04 PM
Re: USB 3.0 ports for HP DL380p G8
Hi,
HP USB 3.0 4-port SuperSpeed PCIe x1 Card - QT587AA, is designed or compatible with Commercial Desktops and some WorkStations.
The card requires extra power, so it will take power from an available SATA connector and I guess the server wont have such empty connectors.
HP SuperSpeed USB 3.0 PCIe x1 Card User Guide
Refer to page# 4 to 6
As far as I know, HP does not have any compatible USB 3.0 cards for its server platform.
Thank You!
I am a HP employee.
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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09-26-2013 01:14 PM
09-26-2013 01:14 PM
Re: USB 3.0 ports for HP DL380p G8
Hi!
The CD/DVD drive used in the G8 series is a SATA drive. The document that was attached in the previous reply shows two ways to connect the cable.
Is it possible for you to access the power cable used for the CD/DVD drive and connect it in there? or at the other end of the cable where it connects into the system board?
Just a thought..
Regards,
Louis
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08-07-2014 06:21 AM
08-07-2014 06:21 AM
Re: USB 3.0 ports for HP DL380p G8
I've added a Startech card but it causes fans 4, 5 & 6 to ramp up to almost 50% continuously, which is too noisy for our environment.
This is "by-design" if the DL380 can't get thermal information from the add-in card.
Did you experience the Fans ramping up with the QT587AA?
Thanks in advance,