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USB and Ilo issue on DL380e gen8

 
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Elorys
Occasional Contributor

USB and Ilo issue on DL380e gen8

Hi,

I've just bought 2 DL380e gen8 server, and i have the same issue on both : no usb input is possible (so... no keyboard) and i can't type anything on ilo's remote control, Could you help me please ?

Thanks

 

3 REPLIES 3
Jimmy Vance
HPE Pro

Re: USB and Ilo issue on DL380e gen8

Assuming these were used, USB may be disabled in RBSU. Power off, open the cover, set SW6 of the maintenance switch 'on' and power up the system to reset NVRAM, once the reset message is displayed, power off, turn 'off' SW6 and NVRAM will be reset to factory default.

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Elorys
Occasional Contributor

Re: USB and Ilo issue on DL380e gen8

Thank you for this answer, unfortunately it did'nt work for USB or ilo's remote console

Elorys
Occasional Contributor
Solution

Re: USB and Ilo issue on DL380e gen8

 It was a ram issue : done

 

Thank you ;-)