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Unable to Install SAS/SATA Notification Service

Graeme Bray
Regular Advisor

Unable to Install SAS/SATA Notification Service

We are trying to install the SAS/SATA Notification service. It is currently unable to install. We have pushed out numerous support packs and have not had this issue. It states it is unable to install and did not fail in the push of the updated pack.

See picture.
3 REPLIES
Blazhev_1
Honored Contributor

Re: Unable to Install SAS/SATA Notification Service

Hi, do you have smart array controller?

Graeme Bray
Regular Advisor

Re: Unable to Install SAS/SATA Notification Service

Yes we do. I have attached a picture of the version control agent.
Graeme Bray
Regular Advisor

Re: Unable to Install SAS/SATA Notification Service

Objective/Summary:
How to fix a server when the HP Proliant System Shutdown service will not start.

Solution:
1. Click Start
2. Click Run
3. Type regedit
4. Click Edit
5. Click Find
6. Type cissesrv
7. Hit F3 until the following path shows at the bottom: My Computer\HKLM\system\ControlSet001\Services\cissesrv
8. Right click on cissesrv folder
9. Click delete
10. Hit F3 until the following path shows at the bottom: My Computer\HKLM\system\ControlSet003\Services\cissesrv
11. Right click on cissesrv folder
12. Click delete
13. Restart Server
14. Click Start
15. Click Run
16. Type services.msc
17. Verify that HP SAS/SATA Notification Service is not listed.
18. Close Window
19. Copy cp008143.exe to the Desktop
20. Run cp008143.exe
21. Click Reboot
22. Check services.msc to verify HP SAS/SATA Notification Service is started
23. End Solution