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01-08-2019 11:47 AM
01-08-2019 11:47 AM
Unable to access iLO 5 GUI
Hello,
I have two brand new DL380 Gen10 servers which I powered on for the first time today. Unfortunately with both boxes, I was unable to access iLO via any web browser. Firefox, Chrome and IE all report various security errors, which seemed to be related to SSL and mismatched cipher.
In IE I turned off TLS but was still not able to access.
I was able to access iLo via telnet and confirmed it is iLo 5 v1.3 (31 May 2018).
I ensured my anti-virus was off, firewall was off and anything else that I felt could be intereferring. I have stripped all security from IE but I still cannot access the web interface on any browser.
This is the first time I have encountered this problem. I have been using iLO 4 for several years on other servers and while I get the certificate error, I am able to ignore this and login. Now with iLO 5 I am totally stumped. I have logged a call with HP, but they have not been particularly helpful. They suggest upgrade the firmware but have not been clear how this is achieved via CLI and I am not convinced it will resolve the problem.
Anyone any ideas??
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01-08-2019 11:51 AM
01-08-2019 11:51 AM
Re: Unable to access iLO 5 GUI
can you post some of the erorr messages? I access many iLO5 systems daily and have not encounted the issue you are describing with Chrome, Firefox, IE or Edge all from a Win10 client
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01-09-2019 07:17 AM
01-09-2019 07:17 AM
Re: Unable to access iLO 5 GUI
Error messages:
Chrome: This site can't provide a secure connection - ERR_SSL_VERSION_OR_CIPHER_MISMATCH
Mozilla: Secure connection failed - SSL_ERROR_NO_CYPHER_OVERLAP
IE: Can't connect securely to this page - This might be because the site uses outdated or unsafe TLS settings
I've never had a problem accessing iLO before either. I have been able to access via telnet but I am not familiar with the command line for iLO and my main purpose of iLO is the remote KVM. I haven't been able to update the firmware yet - that will be tomorrow.
Thanks.
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