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Unable to install PSP 7.20 or 7.40

Unable to install PSP 7.20 or 7.40

Hi,

I am trying to install either of these on a server ML110 G2 windows 2k. Using the RDU on the server and selecting install. I get the following errors in the installation log:

Beginning Interactive Session...


Name: HP Insight Management Agents for Windows 2000/Windows
Server 2003
New Version: 7.40.0.0


The software is not supported for installation on this system.

The installation program couldn't find the appropriate system management
controller driver which is required but is not currently installed. Please
install the appropriate system management controller driver and then rerun
the setup program.


Installation will not continue.

It gets the same error with a number of different packs it tries to install, like HP System management home page ect.

Can someone tell me please, what is the "system management controller driver"?

Thanks in advance.

19 REPLIES

Re: Unable to install PSP 7.20 or 7.40

OK,

I did some reading and now know that you can not install PSP on the ML110. Sorry.

Is there any hp software utility that I can use to check stuff like the server's serial number?

Thanks.
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Hi,

PSP(Proliant support Pack is not ment for this server. So please dont install it no need for doing that.

http://h18000.www1.hp.com/support/files/server/us/locate/20_6127.html

REgards,
Prashant S.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

As per my previous e-mail:

"I did some reading and now know that you can not install PSP on the ML110. Sorry."

I did realise my error. My question is still, what HP software can I use to get the S/N ect of the server?

Thanks
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Yes using mangement agents we can do it on servers
on
new pc we have HP CM i think that will do the same.

Regards,
Prashant S.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

Hi again,

Where do I get the management agents and how can i install them?

Thanks
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Hi,

It is a part of psp anyhow.

but now what you need to do is
install mamagement agent from any model you can select them from same driver download site
or if you have
Management CD - sets up your server management infrastructure using tools such as HP Systems Insight Manager and Software Version Control.
or download from here
http://h18004.www1.hp.com/support/files/server/us/subscription/PSM_subscription.html?


install
http://h18000.www1.hp.com/support/files/server/us/download/23199.html


Dont forget to assign point
bye

Regards,
Prashant S.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

Hi,
I have all this software. But that still does not tell me how to install the management agents. Which specific package, program, piece of software must I install.

I just do not understand how this works.

Thanks.

Re: Unable to install PSP 7.20 or 7.40

Is it possible to install insight management agents on a ML110 G2?
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

ok

just install this
http://h18000.www1.hp.com/support/files/server/us/download/22828.html

and then update me

Prashant S.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

Hi,

I did try to install it, but it does not work.
Error:
"The software is not supported for installation on this system.

The installation program couldn't find the appropriate system management controller driver which is required but is not currently installed. Please install the appropriate system management controller driver and then rerun the setup program.

Press 'Close' to exit Setup."

It is not supported on ML110.
David Claypool
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

HP SIM uses WMI to manage ProLiant 100 series servers. See page 7 of the document "Using HP SMI in a Smaller Windows Environment" from http://www.hp.com/go/hpsim --> Information Library
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Hi

can you check the same to install on a pc instead of a server will it work just check it

Regards,
Prashant S.
Nothing is impossible
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Hi,

So it means nothing need to be installed on the same.
------------------------------------------
Managing HP ProLiant 100 series servers
The HP ProLiant 100 series servers do not support HP Insight Management Agents. Therefore, HP Systems Insight Manager collects data from ProLiant 100 series servers through Window Management Instrumentation (WMI), which provides basic system inventory reporting. Not all data available in standard WMI will be shown or reported in HP Systems Insight Manager.
You should be able to see the following information:
â ¢ ROM-based SMBIOS tables populated by the ROM during POST
â ¢ OS-based information including MAC addresses, IP addresses, domain, OS version and serial number, last boot time, current running processes, and disk information
â ¢ Standard OS driver information including network, and logical and physical drive storage (from the OS point of view)
HP Systems Insight Manager will also provide up/down status polling of ProLiant 100 series servers.
--------------------------------------------

Regards,
Prashant S.
Nothing is impossible
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Hi,

Are you getting this error message
-------------------------------------------
The software is not supported for installation on this system.

The Simple Network Management Protocol (SNMP) service is required but is not currently installed. Please install the SNMP service and then rerun the setup program.
The installation program couldn't find the appropriate system management controller driver which is required but is not currently installed. Please install the appropriate system management controller driver and then rerun the setup program.


Regards,
Prashant S.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

OK, thanks.

It is starting to make sense now. One question though, is it possible to use HP Insight Manager 7 to collect and view WMI info, or must I use HP SMI?

And yes, SNMP is installed and running.

Thanks
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

Hi,

Yes it is not installing on same.
But i remeber myself installing it though mangement cd version 6 once with CIM that time.

Regards,
Prashant S.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

"Yes it is not installing on same.
But i remeber myself installing it though mangement cd version 6 once with CIM that time."


Sorry Prashant, I am not sure what you mean.

Thanks
Prashant (I am Back)
Honored Contributor

Re: Unable to install PSP 7.20 or 7.40

What i was saying was :

when i used cim 7 then with the same cd i got mangement agent that i was able to install on a pc to use it. I think i was able to do that at that time.

this is for pc i suppose
http://h18000.www1.hp.com/im/client_mgr.html
not sure can be used on a server


Regards,
Prashant s.
Nothing is impossible

Re: Unable to install PSP 7.20 or 7.40

"this is for pc i suppose
http://h18000.www1.hp.com/im/client_mgr.html
not sure can be used on a server"

I tried it. It gives a warning not to install it on a Domain Controller, since this server is a Domain Controller I did not install the software.

Thanks