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Unable to upgrade disk firmware on third controller on a DL380 G4

Jens Teglhus Møller
Occasional Advisor

Unable to upgrade disk firmware on third controller on a DL380 G4

Hi

When booting a server i get the following warning about disk firmware (screenshot also attached):

---8<---------------------------------------
Slot 0 6i Controller (64MB, v2.84) 4 Logical Drives
Slot 1 6400 Controller (l92MB, v2.84) 1 Logical Drive
Slot 2 6400 Controller (l92MB, v2.84) 1 Logical Drive
1770-Slot 2 Drive Array - Disk Drive Firmware Update Recommended -
Please upgrade firmware on the following drive model(s) using ROM Flash
Components (download from www.hp.com/support/proliantstorage):
Model BD0726459C (minimum version = B011)
Model BF0728A4BA (minimum version = HPB5)
---8<---------------------------------------

But when i run the firmware upgrade disk (v9.00) it says everything is
fine. If i force it, it upgrades the disks on The first two controllers.

It looks like the upgrade utility can not see the 6400 controller in slot 2.

I spent most of the day trying to fix this but have gotten nowhere. Can
anyone give me a hint?

Best regards Jens
7 REPLIES
gregersenj
Honored Contributor

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

Hi Jens

the BD0726459C, was removed from FW CD 8.10.
And you must use FW CD 8.00 to upgrade this HDD.

I will try to find the other HDD.

BR
/jag

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

Hi,

Smart Update Firmware DVD 9.00 with all device firmware update

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=329290&prodSeriesId=331334&swItem=MTX-a69a789f6bfc4b0fbe2d84c7c6&prodNameId=3676390&swEnvOID=1005&swLang=8&taskId=135&mode=4&idx=2

This is how we thank each other in the forum

http://forums11.itrc.hp.com/service/forums/helptips.do?#33

Regards.
Kind Regards,
Erdogan.
I am HPE Employee

If this helps you with your issue, please click the thumb to register a Kudo.
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The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.
Jens Teglhus Møller
Occasional Advisor

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

After updating with both 7.40b & 8.00 i got all disks upgraded.

I realized the reason for the disks with very old firmware was due to a disk array that was moved from an old server that was unable to boot from cd-rom (and therefore it was not possible to upgrade) to a newer server.

Thanks for the help.

Best regards Jens
Jens Teglhus Møller
Occasional Advisor

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

As already mentioned the problem was resolved by using firmware cd v7.40b & v8.00.
gregersenj
Honored Contributor

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

You're Welcome.

So the HPB5, was removed on the 7.5 FW CD?

By the way. In case you don't know.
It is possible to add FW files on the CD.
If you find the files (Linux version is the best). Copy the files into the \HP\Swpackages folder.

BR
/jag
Jens Teglhus Møller
Occasional Advisor

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

Not really sure when it was removed. All my googling on BD0726459C did not yield any useful results, so i just downloaded the oldest cd image and tried it out, and it worked.
gregersenj
Honored Contributor

Re: Unable to upgrade disk firmware on third controller on a DL380 G4

I had succes googling the BD FW to be removed in 8.10, but no luck with the BF.

Have a nice day :)

/jag