Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x0000000A, Status....

[Jarvis_v69]

i have some issue while i reboot a server HPE DL380 Gen10. it says :

Uncorrectable Machine Check Exception (Processor 1, APIC ID 0x00000000, Bank 0x0000000A, Status 0xBE200000'000c110A, Address 0x00000000'DE604040, Misc 0x00207AA6'00C00086).

has anyone solved this problem?

What should i do ?

[sudhirsingh]

Hi,

Are you using ESXi 6.0 ?

This issue looks similar as per the below advisory:

Advisory: (Revision) VMware - Certain HPE ProLiant Gen10 Servers Running VMware ESXi 6.0 (all updates) May Experience a Purple Screen of Death (PSOD) Indicating That a Machine Check Exception (MCE) Has Occurred

https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00035732en_us&docLocale=en_US

Suggested Action :

1.  If its ESXI 6.0 then please download and install the patch.

VMware ESXi 6.0, Patch Release ESXi600-201711001 (2151126)

https://kb.vmware.com/s/article/2151126

2. Update BIOS Rom to latest version.

3. Change Workload profile in BIOS to HPS (High Performance Computing)

Regards,

Sudhir

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