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Unexpected Shutdown on ML310 G4

Brian Mickelson_1
Occasional Visitor

Unexpected Shutdown on ML310 G4

We are getting intermittent unexpected shutdowns on our new proliant server. It is running Windows 2003 Small Business Server. There are no other errors in the event log except the messages about an unexpected shutdown. I have checked and updated Bios, drivers.
2 REPLIES
KarloChacon
Honored Contributor

Re: Unexpected Shutdown on ML310 G4

hi

so you have the latest drivers and firmware right?

Firmware CD 7.9
http://h18023.www1.hp.com/support/files/server/us/download/27783.html

Proliant Support Pack (PSP) 7.9
http://h18023.www1.hp.com/support/files/server/us/download/27534.html

have you tried reseating components?
like power supplies
cables
processors
...
use another power source
another PDU

regards
Didn't your momma teach you to say thanks!
Brian Mickelson_1
Occasional Visitor

Re: Unexpected Shutdown on ML310 G4

I will download this morning and verify. I believe I have an earlier version of the support pack. We have tried other power source, even moved to a different location. It had rebooted twice since I first posted so I'll update as soon as I check firmware and drivers again. thanks.