Unsupported CPU Detected

[stephe johnson]

I have a dl580 and i keep getting unsupported cpu
the output from the boot is

Compaw System Bios - p20 (01/21/2001)
Processor 1 Initialezed at 700/100Mhz With 2 Mbyte Cache
Processor 2 Initialezed at 700/100Mhz With 2 Mbyte Cache

Unsupported Processor Detected
System Halted

[stephe johnson]

Could the problem be ones a sl49s and ones a sl4xx

[Prashant (I am Back)]

If we check the cpu's one by one then what is the status?

[stephe johnson]

the problem is that i havn't got a terminator so i cant check them one by one

[Basil Vizgin]

First of all, update system BIOS:

http://h18023.www1.hp.com/support/files/server/us/download/20281.html

[Basil Vizgin]

Boot disk to update BIOS:
http://h18023.www1.hp.com/support/files/server/us/download/17421.html
But without terminator board this is a hard to boot:(

[Prashant (I am Back)]

Hi Basil
But without terminator board this is a hard to boot:(

are you refering to PPM or processor terminator.

Hi stephe

Updating BIos is IMP please do if it not updated.

Prashant S

[stephe johnson]

im reffering to processor terminator. As i cant find any PPM in the dl580

[stephe johnson]

THis is a G1 by the way

[Brian_Murdoch]

Hi Stephe,

Has this ever been OK or has it developed since adding a CPU? Only Compaq qualified CPU's will work as the Intel Stepping values are included in the BIOS.

If it's a BIOS issue, you can resolve this by carrying out an Emergency Rom Boot Procedure (ERBootP) with the switch pack on the system board however the easiest way is to get it back to one CPU by adding a CPU terminator, update the firmware and then add the second CPU.

I appreciated that you've probably lost the terminators over the years (If you ever had them in the first place).

I noticed that you are based in the UK. I have spare terminator boards which I can post to you free of charge. If you would like these please contact me initially at brian.murdoch@hp.com. I have two which you are welcome to as they are very useful for troubleshooting.

I hope this helps,

Brian