Upgrading Processors in DL380 G1

[Facundo Formica]

I am upgrading a DL380 G1 that had a single 733Mhz to dual 933mhz but after installing the processors and power modules the server powers up sends the signal to turn on the monitor and powers down again. Any Ideas?

[Marko H.]

Check your switch settings and the attachment.

[Oleg Koroz]

also verify Firmware
http://h18023.www1.hp.com/support/files/server/us/download/17424.html

[Facundo Formica]

Thanks for the quick reply guys!

The server already had the P17 Firmware.

I also checked that document before and put switches 3 and 5 ON. Still no luck.

I did a slight progress when I removed one of the processors (933) and I saw that at least the BIOS boot up makes it to the RAID controller checkup but then it resets itself. It actually turns off itself and turns on after a minute.

I also tried putting back the old processior (733) and that works just fine and the server is very stable.

Any other ideas?

Thanks a lot for your help!

[Mark_601]

Did you run the system configuration utility (SCU)?

You should have the latest firmware installed.

ProLiant DL380
P17
4.11A
12/18/2002
SP23650.TXT
SP23650.EXE
SP21675


I don't think you should have to do anything else.

Processor Configuration Switch Settings
(SW1 Settings)
Processor switch settings are preconfigured for shipping. If the processor is
replaced, or if another processor is added, the system automatically detects and
configures switch settings.

Let me know if that help or not.

Regards

[Mike Strako]

I would also check for heat problems, the cover should remain on and processor air baffle should be used as it helps channel the air across the procs.

[Claas Kruhoefer]

You should also consider a defect on arrival of the new CPU.

If possible try the CPU in another server.

[Facundo Formica]

Thanks a lot for your help. I tried everything and it keeps doing the same. I tried the 2 CPUs in a different server and I got the same result.

I guess they are bad processors, it just puzzles me that both CPUs are bad... the worse thing is that after a few restarts, the server will start to boot Windows and then it resets itself. oh well...

Thanks all!