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12-16-2017 11:08 AM
12-16-2017 11:08 AM
Use non-HP hdd in Proliant DL80 Gen9
Hi,
I just purchased a HPE Proliant DL80 Gen 9 rack mounted server. I noticed when I received it that no HDD-tray caddies was delivered with the server so I contacted the seller and asked them to send me 6 of them but I got information that this is not possible as HPE servers now only supports HP HDD drives? Is this really so?
I have 6 WD Red drives in my current HP-server and I was planning to use them in the new server as they are only 3 months old.
So my question is, does the server really not support any other drives than HP-drives?
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12-19-2017 08:02 PM
12-19-2017 08:02 PM
Re: Use non-HP hdd in Proliant DL80 Gen9
Hello,
Third party or Non-HPE hard drives are not supported and that could be because HPE hardwares like Smart Array Controller/iLO/BIOS will not be able to recognise Non-HPE hard drives and report issues because Non-HPE hard drives does not have HPE firmware.
You may also refer to this Notice.
"Other drive vendors may indicate that their product is "equivalent to" or "compatible with" certain HPE systems or kit part numbers. This is not an endorsement from HPE. There have been no tests performed by HPE using other drives, and HPE will not warrant a non-HPE kit. Additionally, if a system is damaged as a direct result of the non-HPE product, the warranty of the whole system can be negated."
Thank You!
I am a HPE employee
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[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]