We have a DL380 service under maintenance contract but no longter under warrantly. It had a single hard disk failure so we contacted HP and they sent out a new disk, this was installed and now we have two disks failed, the replaced disk and another one.
I only have remode access to this server as it is in another state.
After searching around for ways of adminstering the RAID on this machine I learned very early on in the piece that I needed to Start the AUD utility, I guess they expect you to automatically know what they are talking about and how to run this.
I looke dall over the ILO and the bios but didn't find anything to match.
After some more searching, I found that is is a SmartStart CD/ISO that needs to be downlaoded, no problems booting from an ISO, I find it on the site and try to download. Please enter the serial number of your server etc.
Sorry
Warranty status: Expired (opens help in a new layer)
End date: May 5, 2014
SN: .........
We have some sort of corporate agreement with HP for maintenance which I don't have access to the details.
HP - you need to be able to match teh maintenance contract which a machine us under after it is no longer under warranty.
Am i chasing the right software for the RAID, is there another way of accessing the RAID controller? Any idea where I can download the ISO from that doesn't involve HP and their paranoia?
