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VISTA SP1 CRASH ISSUES - pavillion dv9417 cl notebook

 
heather hamann
Occasional Visitor

VISTA SP1 CRASH ISSUES - pavillion dv9417 cl notebook

A few months ago, I downloaded the SP & I started crashing/freezing. I removed the download. I just downloaded it again on Friday (against my better judgement) - and laptop is again randomly blue screening. It is also freezing when I try to convert jpg's to pdf's using PDF Redirect.

Are there some kind of BIOS update I need to install? If so, where do I find them?