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W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Ray Farrell_2
Occasional Visitor

W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

We have installed Windows 2003 Server SP1 on a ML 570 G3. The following error appears "USB device has exceeded the power limits of its hub port"
All the firmware has been updated & the latest proliant support pack applied.
I've found a little information that relates to XP but not for Windows 2003.
10 REPLIES
Oleg Koroz
Honored Contributor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

what device used ? does it have own power support ?
Ray Farrell_2
Occasional Visitor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

No devices attached
Lomakin Igor
Occasional Advisor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

We have same problem!

Product Name ProLiant ML570 G3

Operating system environment Microsoft Windows 2003 Server Enterprise Edition Service Pack 1 (Build 3790)




Lomakin Igor
Occasional Advisor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

we haven't connected any devices
Lomakin Igor
Occasional Advisor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

add picture with alert "Pawer Surge On Hub Port"
Lomakin Igor
Occasional Advisor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

experiments showed that error alert message disappears after disabling following devices in the Device Manager:
Intel(R)82801EB USB Universal Host Controller - 24D7
Intel(R)82801EB USB2 Universal Host Controller - 24DD
Ray Farrell_2
Occasional Visitor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Do all USB ports still function?
Lomakin Igor
Occasional Advisor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Testeв with USB Flash Drive.
On the front panel does not work (device not identify).
on the back panel work all correct.
Lomakin Igor
Occasional Advisor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

We have solved the problem!
The USB plug pins on the front panel were touching the ground (frame, case, body). When we insulated the pins using isolation tape, the symptoms described above ceased. The system is now operating stably.


Ray Farrell_2
Occasional Visitor

Re: W2K3 Error on a ML 570 G3 - Power Surge on Hub Port Error

Thanks