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WMI Error after SupportPack-Installation

 
mullfreak123
Occasional Contributor

WMI Error after SupportPack-Installation

Hi,

last weekend i have installed latest PSP on a ProLiant DL360G6. 

After Restart i get the following errors:
WMI Error with Details: HPWinEthernetPort.dll --> szModName / wmiprvse.exe --> szAppName

Following Services wont start:

HP Insight Event Notifier

HP Insight NIC Agents

 

The Network Configuration Utility doesnt open and i have no icon. 

 

Whats wrong?

 

Many thanks.

 

Mull

4 REPLIES
James Kennedy_5
Regular Advisor

Re: WMI Error after SupportPack-Installation

Check the drivers on both NICs to make sure they updated properly.  The NCU won't launch if the drivers aren't up to date. 

mullfreak123
Occasional Contributor

Re: WMI Error after SupportPack-Installation

Hi,

thanks for your answer.

On both NICs there is 6.0.32.0 --> 2010/11/9.

In the driver matrix of HP there is a driver with vers. 6.0.22.0. When i install this one, driver vers. dont change!

 

Here are another errors from event log:
Event ID: 1002 --> Hp Wbem Dump

Ereignistyp: Warnung Ereignisquelle: HP Wbem Dump Ereigniskategorie: Other Ereigniskennung: 1002 Datum: 09.11.2011 Zeit: 18:59:46 Benutzer: Nicht zutreffend Computer: SERVER Beschreibung: HP WBEM data was captured and compressed as a raw data format. Original Size=1252515, Compressed Size=27873, WMI Queries=22, WMI Instances=434, WMI Properties=5468, Total Count=1, Log Number=1, Date=11-09-11, Time=18:59:29 Failed class List: CIM_ManagedSystemElement
CIM_StatisticalData
CIM_Location

 

System is a Windows SBS 2003 SP2, 32bit.

 

Every 2 or 3 days, System crash down and must be restartet manually.

mullfreak123
Occasional Contributor

Re: WMI Error after SupportPack-Installation

Here are the error message when i try to open NCU: RaisePropertyUi Failed: 0x8000ffff
mullfreak123
Occasional Contributor

Re: WMI Error after SupportPack-Installation

And here the correct error from the event log:

Ereignistyp: Fehler
Ereignisquelle: Application Error
Ereigniskategorie: (100)
Ereigniskennung: 1000
Datum: 09.11.2011
Zeit: 19:05:15
Benutzer: Nicht zutreffend
Computer: SERVER
Beschreibung:
Fehlgeschlagene Anwendung wmiprvse.exe, Version 5.2.3790.4455, fehlgeschlagenes Modul HPWinEthLocation.dll, Version 2.8.0.0, Fehleradresse 0x00025750.

Weitere Informationen über die Hilfe- und Supportdienste erhalten Sie unter http://go.microsoft.com/fwlink/events.asp.
Daten:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 77 6d 69 ure wmi
0018: 70 72 76 73 65 2e 65 78 prvse.ex
0020: 65 20 35 2e 32 2e 33 37 e 5.2.37
0028: 39 30 2e 34 34 35 35 20 90.4455
0030: 69 6e 20 48 50 57 69 6e in HPWin
0038: 45 74 68 4c 6f 63 61 74 EthLocat
0040: 69 6f 6e 2e 64 6c 6c 20 ion.dll
0048: 32 2e 38 2e 30 2e 30 20 2.8.0.0
0050: 61 74 20 6f 66 66 73 65 at offse
0058: 74 20 30 30 30 32 35 37 t 000257
0060: 35 30 50