Warm-Boot-Problem h240 in a proliant ml150g9

[Traugott]

Hallo,

since a few days I have a problem with rebooting an proliant ml 150 G9-Server, initialisation of the controller h240 seems to fail, the server not seeing harddisks now tries to boot from network. Cold boot works, the server is then running fine. Havent found any error messages. What can I do?

Regards

Traugott

[KK]

Hi Traugott,

Do you see any lockup code on the H240 during POST?

Recommended to upgrade the server with the latest BIOS version and H240 Controller firmware.

BIOS - https://internal.support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_d1ac51fb81da41f9858d224747#tab-history

H240 - https://internal.support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_e72e09a823154db2bd8dc779aa#tab-history

There are multiple fixes in the H240 controller firmware.

Upgrading the firmware should resolve the issue.

Regards,

KK

[Traugott]

Thanks for Your help,

controller BIOS is 7.0,  BIOS is old ( 2.52 ), I will do an update.

Regards

Traugott

[Traugott]

After applying BIOS Update 2.74 two reboots occured wothout any problem.

Hope now, problem is resolved.

Thanks a lot.

Regards

Traugott

[Traugott]

Hallo,

sad to say, the problem is not resolved. Have problems to reboot the server,

only cold-boot via ILO works.

RegardsTraugott

[Traugott]

Hallo, a lot of people have read my posts,

but it seems no one can help. There is no lockup code, when the server fails to boot correctly, You ca only see from the LED`s of the drives, that they are not working. The server directly tries to boot from network. I have looked in the IML log, which has actuallys no error entrys when the server boots not correct und found older entrys concerning the problem.

359","Critical","Drive Array","09/16/2019 17:13","09/16/2019 17:13","1","Drive Array Controller Failure (Slot 4)"

363","Critical","PCI Bus","09/29/2019 15:11","09/29/2019 15:11","1","PCI Bus Error (Slot 4, Bus 0, Device 2, Function 0)"

364","Critical","System Error","09/29/2019 15:11","09/29/2019 15:11","1","Unrecoverable System Error (NMI) has occurred.  System Firmware will log additional details in a separate IML entry if possible"

365","Critical","PCI Bus","09/29/2019 15:11","09/29/2019 15:11","1","Uncorrectable PCI Express Error (Slot 4, Bus 0, Device 2, Function 0, Error status 0x00100000)"

366","Critical","PCI Bus","09/29/2019 15:11","[NOT SET] ","6","Uncorrectable PCI Express Error (Slot 4, Bus 0, Device 2, Function 0, Error status 0x00100000)

367","Critical","OS","09/29/2019 15:11","09/29/2019 15:11","1","User Remotely Initiated NMI Switch"

368","Critical","System Error","09/29/2019 15:11","[NOT SET] ","3","Unrecoverable System Error (NMI) has occurred.  System Firmware will log additional details in a separate IML entry if possible"

369","Critical","OS","09/29/2019 15:11","[NOT SET] ","2","User Remotely Initiated NMI Switch

The first log concerning the controller occurred during updating the driver ( date 9/16/2019 ),
the second one during Reboot after applying Oktober-Updates for windowsserver 2012R2 ( date 9/29/2019 ).  

What should I do now?
Go back to the older driver-firmware?
Change the controller?
Change the motherbord?
Other?
Kind  regards
Traugott

[Traugott]

Hallo KK ,

now the problem has worsened and the server has problems with cold boot too. I have changed the controller, had to  reconfigure the raid-system. The server runs fine now and has no problem with reboots.

Regards

Traugott