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тАО04-13-2008 04:07 PM
тАО04-13-2008 04:07 PM
Warning or Critical status is not cleared when the situation normalizes after installing PSP 8.0
Specifically, it does not look like the SNMP 15 time cycle is respected but rather that alarms are sent as soon as the threshold is reached. This is valid for Processor as well as Logical disk Usage.
The second issue is that the critical state in SNH does not clear when the usage falls back below the threshold.
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тАО04-13-2008 04:38 PM
тАО04-13-2008 04:38 PM
Re: Warning or Critical status is not cleared when the situation normalizes after installing PSP 8.0
initially which PSP did servers have before 8.0? PSP 7.91? PSP 7.9?
for me PSP 8.0 has quite weird behaviors... most of the time when doing big jumps between PSPs example 7.6 - 7.7 -> 8.0
regards
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тАО04-13-2008 04:42 PM
тАО04-13-2008 04:42 PM
Re: Warning or Critical status is not cleared when the situation normalizes after installing PSP 8.0
all three servers I ventured out installing PSP 8.0 had 7.91 before. It is clear that the issues with the high number of alarms stems from the fact that there is no time wait applied. BTW my default SNMP poll time is set for 2 minutes so a threshold should be exceeded for at least 30 minutes before triggering an alarm.
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тАО04-24-2008 07:39 AM
тАО04-24-2008 07:39 AM
Re: Warning or Critical status is not cleared when the situation normalizes after installing PSP 8.0
"Hi Andrea,
I have been doing some testing with the 7.91 and 8.0 agents.
I have observed that the 7.91 agents do not send a trap for Processor Time or LogicalDisk Busy Time thresholds being exceeded until 15 data collection intervals (default = 2 minutes * 15 = 30 minutes) have elapsed and that the 8.0 agents send the trap when the threshold has been exceed for 1 data collection interval. I will be checking with our engineering folks to determine if this was a deliberate design change.
However I have observed that when the Processor Time or LogicalDisk Busy Time drops below the set thresholds the overall server status returns to normal. I have also observed that only 1 trap is sent as long as the thresholds are being exceeded over several data collection intervals and another trap will not be sent until the utilization drops below the threshold and then exceeds it again. Is this the same behavior you are seeing?
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тАО04-24-2008 07:40 AM
тАО04-24-2008 07:40 AM
Re: Warning or Critical status is not cleared when the situation normalizes after installing PSP 8.0
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тАО04-24-2008 08:12 AM
тАО04-24-2008 08:12 AM
Re: Warning or Critical status is not cleared when the situation normalizes after installing PSP 8.0
it seems like your issue was escalated to higher level uh?
regards
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тАО04-24-2008 08:24 AM
тАО04-24-2008 08:24 AM