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тАО12-08-2017 08:17 PM
тАО12-08-2017 08:17 PM
Where to find System software for DL360 G4p
I have a DL360 G4p that needed the system board replaced. I do not have any of the disks that came with the system. I used the original processor over again. It is a single Xeon 3.4GHz, 2MB Cache L2 processor. I am receiving тАЬUnsupported Processor Detected. System will only boot ROMPAQ Utility. I cannot get to the BIOS Setup no matter what I try. Finding any support software is very poor at best. I got sent to a non-English site and if I try to download what I thought was the file I needed. I could not because I need a contract to access the file. I am hoping someone could guide me through my issue.
Thank you,
Ken.
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тАО12-10-2017 08:15 PM
тАО12-10-2017 08:15 PM
Re: Where to find System software for DL360 G4p
Hello,
You can find the drivers/firmware and diagnostic utility here.
But you will not be able to download BIOS and certain Firmware if the server is out of warranty.
Thank You!
I am a HPE employee.
>> Useful Links for ProLiant Servers
>> Self Solve Options for ProLiant Servers
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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тАО12-11-2017 08:57 AM
тАО12-11-2017 08:57 AM
Re: Where to find System software for DL360 G4p
Last version of SmartStart that fully supported the DL360 G4
https://support.hpe.com/hpsc/swd/public/detail?swItemId=MTX_9e450181bb8e450c868478de02
THis is the latest freely available ROM update I could find
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тАО12-12-2017 07:56 AM
тАО12-12-2017 07:56 AM
Re: Where to find System software for DL360 G4p
Thank you for the reply. Since the system will not boot and requires the firmware COMPAQ software, I guess I have no choice but to scrap the server out. It is such a waste of money trying to repair this unit. The money, had I known about HP's restricting software to the poor hobbyist end user, I would have purchased a different manufacture's product. It was a very poor decision on HP's part to restrict access to the software needed for a product they had sold. Especially a product long out of warranty. Yet being a hobbyist, I have over the years purchased a lot of new HP products. Sadly, from this day forward my eyes have been opened and never again will I even look at HP products. I still have a DL360 G4 in service and I am now looking at scrapping and replacing it ASAP because of HPтАЩs policies. Even a common hobbyist cannot not afford to take terrible chances for the future.
Respectfully yours,
Ken, W8DZN