Wide Ultra SCSI amber light on

[glen bowtell]

Hi I have a Proliant 1600/350. Connect to my Smart 2DH array controller I have three 9.1GB wide ultra scsi pluggable drives. They are placed from right to left in the cage.

The problem is when I switch the Proliant on the 1st scsi drive (the 1st on the left) light goes amber the other two are green and ok. How can I get the other one green. I have tried other working scsi in there still amber.

HELP ta G

[Prashant (I am Back)]

Hi,

1) any error message at post when you restart.

2) Have you tried to replugg the hdd to server again and check agian.

3) Is the M&P Patch on the same updated.

Regards,
Prashant S.

[glen bowtell]

Hi thanks for the reply

No error message from the Smart Array. The drive has amber light on it.

When I goto Array Config it only see's the other 2 drives.

M&P Patch ?

[Prashant (I am Back)]

Hi,

1) What about the M7P Patch

2) are The hdd is hot plug hdd's or not.

3) Have we Tried to rebuild them.

4) Is Firmware for controller updated.

[kcpant]

if you have done all as stated by prashant, try to clean the HDD connector on cage (from front) and reinsert the hot-plug HDD firmly.

[SAKET_5]

what happens when you move this drive to any other slot? what does the management agent report about this scsi drive, do you see any SCSI errors or a high scsi read error counts, etc? To access the management agents, (assuming you have installed them, type from a browser window : http://localhost:2301 or https://localhost:2381).

Could you run Array Diagnostics Utility?

Regards,