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Wide Ultra SCSI amber light on

 
glen bowtell
Occasional Contributor

Wide Ultra SCSI amber light on

Hi I have a Proliant 1600/350. Connect to my Smart 2DH array controller I have three 9.1GB wide ultra scsi pluggable drives. They are placed from right to left in the cage.

The problem is when I switch the Proliant on the 1st scsi drive (the 1st on the left) light goes amber the other two are green and ok. How can I get the other one green. I have tried other working scsi in there still amber.

HELP ta G
5 REPLIES
Prashant (I am Back)
Honored Contributor

Re: Wide Ultra SCSI amber light on

Hi,

1) any error message at post when you restart.

2) Have you tried to replugg the hdd to server again and check agian.

3) Is the M&P Patch on the same updated.

Regards,
Prashant S.
Nothing is impossible
glen bowtell
Occasional Contributor

Re: Wide Ultra SCSI amber light on

Hi thanks for the reply

No error message from the Smart Array. The drive has amber light on it.

When I goto Array Config it only see's the other 2 drives.

M&P Patch ?
Prashant (I am Back)
Honored Contributor

Re: Wide Ultra SCSI amber light on

Hi,

1) What about the M7P Patch

2) are The hdd is hot plug hdd's or not.

3) Have we Tried to rebuild them.

4) Is Firmware for controller updated.

Nothing is impossible
kcpant
Trusted Contributor

Re: Wide Ultra SCSI amber light on

if you have done all as stated by prashant, try to clean the HDD connector on cage (from front) and reinsert the hot-plug HDD firmly.
PreSales Specialist
SAKET_5
Honored Contributor

Re: Wide Ultra SCSI amber light on

what happens when you move this drive to any other slot? what does the management agent report about this scsi drive, do you see any SCSI errors or a high scsi read error counts, etc? To access the management agents, (assuming you have installed them, type from a browser window : http://localhost:2301 or https://localhost:2381).

Could you run Array Diagnostics Utility?

Regards,