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тАО07-01-2003 07:36 AM
тАО07-01-2003 07:36 AM
Win2k Server hanging on Restart or Shutdown (resolution #1)
All the resolutions that were posted before this date were of no use to me and did not help resolve the issue.
I just wanted to post what I did do to resolve the problem.
Normally when I build a server I enable the disk performance counters so that my remote monitoring servers can monitor disk space. (diskperf -y). This was what was causing my proliants to hang on a blinking cursor on restart. To remedey the problem I disabled all disk performace counters (diskperf -n) then re-booted. It will hang at a blinking cursor one more time, just cold boot the server and after that you will discover that the machine will once again reboot and shutdown as advertised.
Once back up I re-enable the disk performace counters ONLY on the logical drives so that I can still monitor disk space (diskperf -yv).
By enable only the counters on the logical drives the Proliant will still reboot normally. But for some reason if I enable all counters (physical and logical) the server will hang on a blinking cursor upon the second reboot.
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тАО10-24-2003 02:19 AM
тАО10-24-2003 02:19 AM
Re: Win2k Server hanging on Restart or Shutdown (resolution #1)
Finally, after using some creative key words I came across a Microsoft Knowlege Base article # 306942 (yes, I did say Microsoft-usually last place I look for an answer to anything) that suggested removing Media Player 7X components. I took it one step further and removed it totally, shut down to the "-" screen again, pulled the plug, restarted, and shut down again. It worked!. I almost fell off my chair...the Microsoft artical solved my problem.
I tried the few other ideas I found like replacing the CD driver and others similar. I didn't have the Easy CD creator software installed, so none of that applied. But I had the same problem they were describing.
I'm sure different things will work for different environments, but maybe this is something to try as it is not very invasive...
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тАО10-24-2003 03:02 AM
тАО10-24-2003 03:02 AM
Re: Win2k Server hanging on Restart or Shutdown (resolution #1)
Do you have A Smart Array controller in a hotplug Slot ?
If yes, try moving it to a non hotplug slot .
Or else check your Bios , Smart Array Controller firmware and Support Pack
I have seen this issue before and cannot remeber if it was caused by Bios, Firmware or Driver
Vic
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тАО12-16-2003 03:10 AM
тАО12-16-2003 03:10 AM
Re: Win2k Server hanging on Restart or Shutdown (resolution #1)
Please help!!
-Jeremy
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тАО12-18-2003 08:26 AM
тАО12-18-2003 08:26 AM
Re: Win2k Server hanging on Restart or Shutdown (resolution #1)
I had the same problem with my a couple of my 7000 E40. The problem is with the IBM Tivoli Remote Control Driver. It is set to the primary instead of the default cirrus adapter. Disable Tivoli Remote control or try to remove Tivoli and reinstall.
Show me the money!!!!
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тАО12-18-2003 08:39 AM
тАО12-18-2003 08:39 AM