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Win2k not recognizing scsi drive on ML370

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Keith Hummel
Occasional Advisor

Win2k not recognizing scsi drive on ML370

We recently decommissioned a ML370 and want to turn it into a testing server. We fdisked the drives and now we cant install Win2k Adv Server. I tried going through the Smart Start CD v5.0 and it won’t work because the CD that we have is a multiboot between pro/server/adv server. I tried going straight from the CD but it doesn’t have the SCSI drivers nor can I find them anywhere on floppy so I can hit F6.

On another note, how can you setup the array? Does it have to be done after the install? The disks that it creates are not bootable. I hit F10 and go to the Array Config Utility and it recognizes the disks and wants me to reboot but it won’t go into the utility after the r
14 REPLIES
Tv_3
Respected Contributor

Re: Win2k not recognizing scsi drive on ML370

Witch array controller is insite the machine?

regards.
Chaos, Panic or Disaster??? Always Stay Calm, I will fix it.
Terry Hutchings
Honored Contributor

Re: Win2k not recognizing scsi drive on ML370

You should be able to configure if you boot off the Smart Start cd and run the array configuration utility from there.

You don't have to install the os using the Smart Start process. Just select the manual install method when you first boot off the cd.
The truth is out there, but I forgot the URL..
Terry Hutchings
Honored Contributor

Re: Win2k not recognizing scsi drive on ML370

Sorry, I forgot to mention ...

If you don't have an array configured then Windows install won't see a drive.
The truth is out there, but I forgot the URL..
Keith Hummel
Occasional Advisor

Re: Win2k not recognizing scsi drive on ML370

The only info that I can get on the array controler is what is in the system information. It says:

Compaq Integrated Duel Channel Wide Ultra SCSI Controler
(2 Ports)

Link to the drivers page:
http://h18023.www1.hp.com/support/files/server/us/locate/20_1119.html

I can not get into the Array Config Utility. There is no Array Config Option on the CD and when I go into the Utilities on the HD, The array config utility wont work because of the problem in my first post. In the install opperating system option, there is no option for windows. The only options are DOS, os/2, netware, Unix, Win NT and Other.
Terry Hutchings
Honored Contributor

Re: Win2k not recognizing scsi drive on ML370

It sounds like there's no array controller installed.

This will require specifying the embedded scsi controller driver during the Win2000 install:
http://h18000.www1.hp.com/support/files/server/us/download/17320.html
The truth is out there, but I forgot the URL..
Keith Hummel
Occasional Advisor

Re: Win2k not recognizing scsi drive on ML370

I was able to get W2k Adv installed but I can not find any utility to be able to setup the array. I have tried to install the following packages:

cp003195
cp000785
cp001954
and the web based array config utility

The web based utility installed but it cannot find any controlers.
Colin_29
Trusted Contributor

Re: Win2k not recognizing scsi drive on ML370

Keith, as Terry suggested, you don't have an array controller installed. If you had your drives connected to one then you would have been required to configure it before you were able to install the OS.

The POST will show the array controller discovering logical drives if you have one.
Keith Hummel
Occasional Advisor

Re: Win2k not recognizing scsi drive on ML370

How do I install the array controller? When this server was in production it had the first 2 disks mirrored and the rest in a raid 5. I know that it was not software raid. I checked on another identical server that is still in production and it is not using software raid.

Should the controller be identified by windows or does it have to be installed manually?
Terry Hutchings
Honored Contributor

Re: Win2k not recognizing scsi drive on ML370

You'll probably need to physically install it, configure the array, then reinstall everything all over again.
The truth is out there, but I forgot the URL..
Keith Hummel
Occasional Advisor

Re: Win2k not recognizing scsi drive on ML370

Thanks
Colin_29
Trusted Contributor
Solution

Re: Win2k not recognizing scsi drive on ML370

Keith, It's difficult to tell what your level of knowledge on array controllers is so I will start with some basics and expect you to come back for more info as required:

An array controller is a physical card that plugs into a PCI slot. It has at least one SCSI port on it that you use to connect to your drives. So you move the cables from the on board SCSI port onto the array controller.

The array controller is intelligent and holds information on the disk configuration which it passes through to the operating system.

The individual disks also know about the configuration, so you can see that it is not possible to move disks between normal SCSI and and array controller without wiping them.

When the array controller is physically installed, you will see it announce itself during the system startup (POST).

Hope this helps and sorry if it is too basic.

Colin
Keith Hummel
Occasional Advisor

Re: Win2k not recognizing scsi drive on ML370

Yes, that helps. I am new to this. The SCSI controler is built into the motherboard. During post, all that shows up is the scsi controler spinning them up, then the option to go into the system utilities and then the os loads. I guess I just figured that there should be an array controler because in the system utilities it has a option to configure the array.
Colin_29
Trusted Contributor

Re: Win2k not recognizing scsi drive on ML370

You're welcome Keith. So I guess now it's down to whether you can find an array controller kicking around.

Good luck
Colin
Keith Hummel
Occasional Advisor

Re: Win2k not recognizing scsi drive on ML370

I guess I will see if I can find that controler. Thanks for everyones help.