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Windows 2008, Server Hang

 
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

Ghosting the server drives off and then back onto a rebuilt array should work though right?

yes that should work

parts information

Smart Array E200 Controller
Controller 411508-B21

HP Internal SAS/SATA 4-Port Cable
457692-B21

NOTE: This cable is required when adding either the HP SC44Ge HBA (P/N 416096-B21) or the HP Smart Array E200 (P/N 411508-B21) on Non-Hot Plug SATA server models.

source
http://h18004.www1.hp.com/products/quickspecs/12901_na/12901_na.html#Options
Didn't your momma teach you to say thanks!
jensjk
Occasional Visitor

Re: Windows 2008, Server Hang

the same problem on ML150G5 with SBS-Server 2008 and the LSI 1064E Controller.

help, help, is a solution with this controller in sight????

my thirst HP-Server ... and the last??? Unfortunately still not the last, I made a mistake. I have already ordered a second and comes tomorrow.

vg jens
Jan Jessen
Occasional Visitor

Re: Windows 2008, Server Hang

I Have the same problem installing Server 2008 SBS. But only SBS editions.

I have tried everything but nothing seems to help. Red "Health LED" blinking and server becomes unresponsive.

Even when installing the SBS server as a virtual server within Hyper-V the same thing happens. VERY wierd.

I am gonna contact HP support tomorrow, as I still have Warranty on my server!
Daniel Borrowman
Occasional Visitor

Re: Windows 2008, Server Hang

Here is what I did to solve the problem.

This is for SBS 2008 x64.

I demanded a E200 /w 128mb card for my client. Installed that in parallel with the Original RAID card, booted windows and let it install the card.

Once installed i shut the server down and removed the old card and swapped the cable to the new card.

The new card recognized the HDD's had a raid configuration set up on it and I pressed F7 for the card to accept the config from the HDD's.

Booted the machine and now it runs fine.
Highlighted
jorgus
Advisor

Re: Windows 2008, Server Hang

Congratulations! If I had known earlier that it would solve the problem, I would have demanded E200 as well, instead of downgrading the system to Win2K3. Now it's done and dusted, I can't be bothered to touch it :-D
BeeZ_1
Occasional Visitor

Re: Windows 2008, Server Hang

Hi.

Im just writing to confirm the resolution for this issue, just as a previous post, replacing the P400 with a E200 made the error and my headache disappear.

Put in the E200 card while the P400 is still the active controller, start up server, install drivers.

shut down server, move the HDD cables to E200, remove P400 card.

start server, bliss!

I had an dl180 g5 running SBS 2008 x64.


symptom:
After a while the server hanged and where unresponsive to mouse/keyboard/network. The 'internal error' led in the front where flashing (it looked like 3 leds where flashing but while filming with a camera i saw that is was only the middle one with light 'leakage'). Also, when i looked inside the server on the motherboard the led 'led 11' was on.

I spoke with HP for two weeks before i found this thread myself, HP had no idea what could be wrong, not even level 2 support, so i gave them this thread and hopefully they can help the next person calling in with this issue.
Fernando Cruz
Occasional Visitor

Re: Windows 2008, Server Hang

I have the same problem just called tech support last week 1/20/08 , they replaced CPU even have technician coming by to replace the MB, I cannot believe that HP Support would not search google and find this thread. Apparently HP still does not know the issue is in the Controller. Highly disappointed with HP.
Jens Kühn
Occasional Advisor

Re: Windows 2008, Server Hang

wie es scheint werden hier aber manche Beiträge gelöscht? Es fehlt mein Post zur Beschreibung des Problems in deutsch?
Jens Kühn
Occasional Advisor

Re: Windows 2008, Server Hang

also will ich es für unsere deutschen Kollegen zum einfacheren Finden das Problem moch mal in Deutsch beschreiben.

Im HP BTO kann man den ML150G5 mit dem RAID-Controller SG40e (auch SG44e, basiert auf LSI 1064E) und Server2008 x64 konfigurieren und liefern lassen.

Leider funktioniert dieser RAID-Controller aber unter 64-Bit Server 2008 nicht. eine SBS-Server installation bricht nach 2-3h regelmäà ig ab, noch einfacher kann man den Fehler erzeugen (auch beim normalen Server2008) indem man gleich am Anfang der Installation die Festplatten formatiert.

Folgende Fehler treten auf: Entweder friert der Server ein und bleibt stehen oder er startet kalt neu. Dabei blinkt die rote System-Health LED. Im Ereignisprotokoll werden keine Fehler protokolliert. Im BIOS-Ebventlog werden die oben beschreiben CPU Fehler protokolliert, die CPU ist aber natürlich in Ordnung :-)

Der HP Service (Carepack 4h 5*12) verweigert die Reparatur, da die Konfiguration nicht spezoifziert wäre (obwohl so bestellbar und erst nach ekanntwerden die QuickSpecs geändert wurden), andere HP Mitarbeiter behaupten das diese Konfiguration lt. Hardwarematrix funktioniern muss und haben es zum 2nd Level gegeben (dort schmort es noch heute).

Wir haben den Fehler an 2 Servern mitte Dezember festgestellt und gemeldet, es gibt bis heute keine Lösung von HP auà er dem Angebot per DOA das Geld zurückzubekommen (nach 1,5 Monaten Lieferzeit und Wartezeit des Endkunden!).

Abhilfe schafft die Verwendung des teuerern Controllers E200 oder die Verwendung des rudimentären Host-RAID. Mit beiden funktionieren die Server 2008 normal. Beides ist aber keine Lösung, wenn man nicht mehr Geld ausgeben will (so sind die SBS-Kunden nunmal) oder nciht auf ein Host-Raid setzen will.

vg jens

Sean Craven
Occasional Visitor

Re: Windows 2008, Server Hang

The solution is to move the sc40Ge SAS/SATA controller into PCI Express slot 2 or 3.
Jens Kühn
Occasional Advisor

Re: Windows 2008, Server Hang

zu spät, nie wieder HP Server.

Wenn HP das nicht innerhalb von 8 Wochen klären konnte und auch heute noch kein Firmwareupdate für das Seagate-Plattenproblem hat (gleiche Server betroffen) ... das kann ich keinen Kunden zumuten.

to late, never HP Server ...
Clifford Gindulis
Occasional Visitor

Re: Windows 2008, Server Hang

"The solution is to move the sc40Ge SAS/SATA controller into PCI Express slot 2 or 3."

I can see how that would work but has anyone tried it?

SBS2K8 here with LSI controller and the same problem everyone else is having.
bytehd
Advisor

Re: Windows 2008, Server Hang

JRego
Occasional Visitor

Re: Windows 2008, Server Hang

Tom_Walker
Occasional Visitor

Re: Windows 2008, Server Hang

Hi guys,

I've been tearing my hair out over this problem for the past month - system (ML150 G5) will hang or spontaneously reboot up to several times a day. Thing is, I'm already running an E200 controller card... Any development to this story?

Cheers,

Tom
Anthony Detterer
Occasional Visitor

Re: Windows 2008, Server Hang

I have the exact same issue with the E200 card and SBS 2008, random reboots through the day...

I've tried moving the card which hasn't helped, i've disabled all additional software on the box, i've updated all the ROM's still the same issue.

Anyone?