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Windows 2008, Server Hang

virorum
Occasional Visitor

Windows 2008, Server Hang

I have two identical servers (ML150 G5s).

One runs a collection of domain services (Active Directory, DNS, etc...) the other runs SQL Server 2008.

Every so often one or other of them will fail catastrophically. The error in the BIOS system log, and which I can view thru the LO100c is CPU0 Err.

I can't see that both machines would have a defective processor...

Anyone have any ideas what is going on?

I've changed the memory in both before I tracked it to this CPU error.

It appears to happen when there is sudden activity or a prolonged period of intense activity, but the temperature sensors never get very high at all.
40 REPLIES
jorgus
Advisor

Re: Windows 2008, Server Hang

I have the same problem. Windows 2008, 64-bit. It seemed to be running OK at first but in the course of time it started hanging even a few times a day. HP changed the motherboard, then the CPU (not sure about that - it is in remote location, someone else was struggling with HP). Eventually they told us to downgrade to Windows 2003 (!?). It's not really a solution to me as I have AD in native 2008 mode there with Exchange, SQL, CRM and other stuff. There is no chance whatsoever to move this domain to a Windows 2003 box and deployment from scratch seems a bit too daunting to me.
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

hi jorgus

sorry I don't have a fix for that issue
but whoever told you to downgrade to W2003 has a little mind
that's not a workaround to fix an issue...
Didn't your momma teach you to say thanks!
DHRF
Occasional Visitor

Re: Windows 2008, Server Hang

I have 3 identical ml150 G5: 4g ram, 2 sata in raid1, lsi raid card, 1 Xeon E5405 quad core.

All 3 have:
server 2008 std x64 (AD, DNS, DHCP, IIS)
SQL 2008 std x64
Trend antivirus
UPS protected

Each server in a diferent branch office.

All soft up to date and last HP drivers for the plataform.

server load only 10 sql users (sql take no more than 300 megabytes of ram) with cpu very low load.

ALL 3 servers hung 4+ times a day!!!!!!!!! red led!!! no BSOD and no Bios error log.

I test all... even old bios!!!!!

I check the net, many people have this problem!!!!!

PLEASE solution or some info, give me something!!!!! or I go legal. (and never buy hp again)


PD: I am IT consultant with 15+ years experience.
jorgus
Advisor

Re: Windows 2008, Server Hang

Yeah, that really sucks. And HP obviously does not give a toss... I even tried the latest VMWare ESX 3i hoping to run Windows 2008 as a virtual machine. Somehow I struggled my way through ESX 3i install. There is lots of references on the internet to people having problems with it on ML1**. Unfortunately the best I could get from it was a PSOD (pink screen of death) right after it booted.

I have just installed SBS 2003, because Windows 2008 was really unusable with 4 hangs a day. I'll post you an update whether it actually works stably or this server model is just f*&ed up all the way through.
DHRF
Occasional Visitor

Re: Windows 2008, Server Hang

PLEASE I NEED HELP!!!!


a BETA BIOS, something!!!!!


I have no option to comment this case with as many IT people as I can find.

HP support say that none issue of this type have been reported, apparently we do not exist........
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

hello guys


any update on this
since I know ML150 G5 shared System Board with Dl180 G5 we are having the same issue

any System ROM update or workaround since System Board and Proc replacement don't fix this issue

regards
Didn't your momma teach you to say thanks!
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

now that I remember

any of you have replaced any other part like Memories, power component o riser cage?

regards
Didn't your momma teach you to say thanks!
jorgus
Advisor

Re: Windows 2008, Server Hang

I promised an update so here it is. My customer's ML150 G5 has not hung since downgrading it to SBS 2003. Same hardware that crashed several times a day under Windows 2008.

I gave up my struggle with Windows 2008 I'm afraid...
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

well thanks

but you were able to downgrade to W2003 but that's not an option for most people here

Didn't your momma teach you to say thanks!
jorgus
Advisor

Re: Windows 2008, Server Hang

What else could I do... Otherwise the server was just about useless. If that is of any consolation to you, reinstalling from scratch AD, Exchange, SQL, MS CRM, recreating users, importing data etc. was not a pleasant task at all ;-)
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

thanks a lot yes I got completely got it


we need servers up and running no matter what

Didn't your momma teach you to say thanks!
DHRF
Occasional Visitor

Re: Windows 2008, Server Hang

There is no fix.....

I tray the new bios and the problem persist.






kokler
Occasional Visitor

Re: Windows 2008, Server Hang

Has anybody information, how to solve this problem? We have the same situation...
Daniel Borrowman
Occasional Visitor

Re: Windows 2008, Server Hang

Hi,

I am having the same problem. Customer has had 2x ML150G5's with SBS2008 x64 and it is freezing with CPU0 err.

Really need a resolution!!!

HP has not been able to help. An engineer even tried replacing the CPU in the first one. But that didn't work and is obviously not the issue.

HELP

Regards,

Daniel.
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

no it's not CPU, System boards it's something else

I bet a System ROM update a new one not released yet
Didn't your momma teach you to say thanks!
jorgus
Advisor

Re: Windows 2008, Server Hang

I'm afraid this machine is only able to run Windows 2003 at the moment. My customer's machine has never frozen again since the downgrade. HP is apparently taking their time to solve this problem or they just don't give a toss.
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

guys I have a question

seeing this

http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1291631

"I borrowed different storage controller instead of 4-port SAS HBA that was included (P400/256).Since then, server never froze. So obviously driver for storage controller (HP 4/8 Internal Port SAS HBA with RAID and ..."


which controllers are your server using?
4-port HBA?
e200?
p400?

it would be nice to know if the servers share the same controller


bye
Didn't your momma teach you to say thanks!
jorgus
Advisor

Re: Windows 2008, Server Hang

My customer has a 4-port SAS HBA. Actually this is an LSI controller. Windows 2003 (as I mentioned I gave up Win2008) sees it as "LSI Adapter, SAS 3000 series, 4-port with 1064E -StorPort".
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

Gerald.Chow
Occasional Visitor

Re: Windows 2008, Server Hang

I also found the LSI Card is very unstable with my SBS 2008. I have tried all firmwares, including both HP and LSI drivers to date (12 Dec). It install Windows fine but crash eventually with or without RAID1: formatting any partition guarantee a halt immediately; intensive IO will also cause a crash, e.g. copy of large files or backup.

I end up pulling the card, sata board and connect the disks directly to the motherboard. Performance is poor but at least it's working

I am considering getting an Adaptec or the SmartArray card, has anyone tried other controllers?

(HP has really disappoint this time!)
kokler
Occasional Visitor

Re: Windows 2008, Server Hang

We changed the hardware to E200 /w BBWC too and it's working now well. We're waiting the answer of the HP support, because we bought this configuration as Windows Server 2008 x64 compatible stuff...
Daniel Borrowman
Occasional Visitor

Re: Windows 2008, Server Hang

I think I'll be asking for a E200 then...

Do you know if the active LSI raid array would reactivate if I simply change the RAID card over?
KarloChacon
Honored Contributor

Re: Windows 2008, Server Hang

Do you know if the active LSI raid array would reactivate if I simply change the RAID card over?

no Daniel

Didn't your momma teach you to say thanks!
Daniel Borrowman
Occasional Visitor

Re: Windows 2008, Server Hang

Ghosting the server drives off and then back onto a rebuilt array should work though right?

Also, will the raid drive SATA caddy cables plug straight into the E200 card?