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Windows Server 2000 and SP4

Paul_358
Occasional Advisor

Windows Server 2000 and SP4

Got the service Pack SP4 on a Windows 2000 server

had the BSOD crash cycle at the logo screen until I found it was the Network Cards..(both) causing it..

If I boot in Safe Mode and disable then boot, activate one of the cards, then reboot its OK for a few hours or min.. then crashes again

this is a Proliant ML 530 with a 100 and a Gig card..1gig Ram and a Raid 5 scsi

if I disable the cards the Servers stable..

I have tried reinstalling the cards, moving the cards, upgrading the drivers, reinstalling SP4...

all 111 hotfixes

yet all to no avail..

Still BSOD's with
KMODE_EXECPTION_NOT_HANDLED
IRQL_NOTLESS_OR_EQUAL
0x1E
and many others

The server is a DC, what would happen if I put in the Server CD and reinstalled with winnt32.exe, I know on a workstation it keeps the settings and resets most of the stuff back to the original install... would this work with a server with AD ?
17 REPLIES
Sunil Jerath
Honored Contributor

Re: Windows Server 2000 and SP4

Hello Paul,
After you applied the SP4 for W2K and all other hot fixes you must be prompted to reboot. Now before you rebooted did you apply the Support pack for Windows from HP?? I am sure the ans would be No. What happens is every time any MS update or service pack is applied it overwrites the Server's proprietory drivers and that would prevent it from booting normally. Now what you need to do is apply the latest support pack from our site and see if that fixes your problem. Here is the link just in case you don't have it:

http://h18007.www1.hp.com/support/files/server/us/download/18416.html

Please let me know how you make out.

Regards,
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

Thanks for the help....

I downloaded the Service Pack...

tried to install it but the Proliant BSOD'd before the install had finished...

tried to do it again but the Proliant BSOD'd on the reboot

downloaded the updated driver for the NC 31xx card and it held for 12 hours before BSODing

tried to do the same for the NC 61xx card but this did not stop the BSODing

so no such luck for the NC 61xx card which I really need to have operational

and having a couple of hours life with the NC 31xx card is stressing me out...
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

|DO you think this could be a RAM issue ?
Sunil Jerath
Honored Contributor

Re: Windows Server 2000 and SP4

Hello Paul,
Have you tried loading the support pack in the safe mode?? Also bring your RAM below a gig and try it. Just leave one NIC in the system and see how it works.

Regards,

Regards,
Reta Wallis
Occasional Visitor

Re: Windows Server 2000 and SP4

I am experiencing the same problem with a proliant ml370 g3, Raid 5. After I upgraded the ml370 to AD 1st it hosed up during the AD install at the services with a nt-authority error and a restart, server restarted and server was the DC, currently dns is working it appears all AD is working but I am also receiving the BSOD's, I downloaded the Support Pack 7, but I am leary to install, since this is the global catalog server. I do have another dc replicating. Has this ever corrupted a system?
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

Hi Sunil

Proliant ML530

thanks for the advice, but I took the ram under 1gb, and played around with the network cards but i still got the BSOD's

I tried to install the service pack in safe mode with networking but it kept on saying that
"connection cannot be made to server"
"access to the target computer was denied...

but I am on the server where i want the SP to be installed ?

any ideas
Sunil Jerath
Honored Contributor

Re: Windows Server 2000 and SP4

Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

Thanks

seems to be a dead link tho :-)

will try and find the doc
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

You searched for: "Doc ID = 157669".

Showing 1 - 10 of 14773 results found, top 500 sorted by score.
Sunil Jerath
Honored Contributor

Re: Windows Server 2000 and SP4

Hello Paul,
Here I just did cut n paste for you :)

CUSTOMER NOTICE


CN0252W REVISION: 0

Windows ``Remote Registry`` Service Must Be Running In Windows 2000 And Windows Server 2003 When Installing The ProLiant Support Pack


--------------------------------------------------------------------------------
RELEASE DATE:
November 2003


DESCRIPTION
When installing the ProLiant Support Pack for Microsoft Windows 2000 or the ProLiant Support Pack for Microsoft Windows Server 2003, ensure that the Windows "Remote Registry" Service is running. The Remote Registry Service enables the ProLiant Support Pack to update drivers and utilities and updates are unable to be performed if the service is stopped or disabled.
DETAILS
If the Remote Registry Service is stopped or disabled and the SETUP.EXE program for the ProLiant Support Pack is executed, the application will open and after approximately 45 seconds, the following pop-up message will be displayed:

A connection could not be made to "ServerName":
Details:
"Access to the target computer was denied. Possibly due to incorrect authentication information or permissions."

If desired, the Remote Registry Service can be disabled or set to "Manual Start" after the installation of the Support Pack completes.

NOTICE: The information in this document, including products and software versions, is current as of the Release Date. This document is subject to change without notice.


©Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. Hewlett-Packard Company and the names of Hewlett-Packard products referenced herein are trademarks of Hewlett-Packard Company in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

Thanks...

I will try do it at work tomorrow ;-)
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

Man.. I wanna scream..

I installed the Compaq Service Pack for the ML530
I took the ram down to under 1gb abd it Blue screened by the login

I moved the network cards around and it Blue screened

I uninstalled the network cards and Installed a SMC card and it blue screened.

i have installed the network cards from the latest drivers from HP

I can boot to safe mode, and when I disable the cards the server boots to normal mode fine and is stable..

as soon as I activate one of the cards in NORMAL mode the server will blue screen between 5 min or on the reboot.

there are no viruses or other things on the PC as the antivitus is working fine

what about the bios ? or would this not affect it ?
Sunil Jerath
Honored Contributor

Re: Windows Server 2000 and SP4

Hello Paul,
I am sorry for the problems you are having. Surely do update the BIOS if it's not done already. If by using the third party NIC did not help then it's not the HW. You have tried moving the card in different slots that did not help you either. Have you contacted MS at all about this?? The only other thing I can think of would be to replace the system board but not sure if that's going to help you. In any case if I do hear something about it I shall let you know.

Regards,
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

If I reinstalled windows by doing a "upgrade" would all my settings remain the same ?
Ie DHCP, DNS, Domain name, Zones etc etc...

there is a second DC with the AD on
Sunil Jerath
Honored Contributor

Re: Windows Server 2000 and SP4

Hello Paul,
The upgrade is suppose to keep all the previous settings but I would suggest you to be double sure by calling MS for this.

Regards,
Paul_358
Occasional Advisor

Re: Windows Server 2000 and SP4

Thanks Sunil

I did phone Microsoft when this first happened and they wanted £185 plus tax before they would talk to me LOL :-)

I will phone them tomorrow and hhave an expensive chat with them...

and I'll keep you informed to what the result is .
bill burles
Occasional Advisor

Re: Windows Server 2000 and SP4

did you have any joy with this have exactely the same prob with ml530