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11-28-2011 06:41 AM
11-28-2011 06:41 AM
Windows VCA referencing wrong SMH version
I have noticed that the VCA on our Proliants running Windows x64 versions shows the installed SMH to be 'HP System Management Homepage for Windows x86'. The attachment is from a server running Windows 2003 x64 and its reference support pack is 8.70. If I select the x86 SMH version and install, it will appear to install successfully but the VCA will not reflect it. The only way to get the status to turn to a green check is to click 'show additional items' and select and install the x64 SMH. I have tried changing the reference support pack to 8.60 and 8.50 with no luck.
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11-28-2011 08:20 PM
11-28-2011 08:20 PM
Re: Windows VCA referencing wrong SMH version
Hi,
I would suggest to update the VCA version on the system.
Only the VCA version and not the whole PSP.
Good Luck!
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]