ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

Working NIC shows "UNKNOWN" in ILO!!

grinningdevil
Valued Contributor

Working NIC shows "UNKNOWN" in ILO!!

Guys ! 

Server is DL380G9 

Both NIC Adapters are working fine - but are showing "UNKNOWN" in ILO console.   Attaching the relevant screenshot. 

What can be done in this case ? 

( The iLO Firmware is on 2.30 Aug 19 2015 )

Please suggest!!

4 REPLIES
parnassus
Honored Contributor

Re: Working NIC shows "UNKNOWN" in ILO!!

If I were you I would seriously consider to upgrade your iLO4 2.30 Firmware to latest 2.40 release and see if the NIC(s) reporting fixes.

grinningdevil
Valued Contributor

Re: Working NIC shows "UNKNOWN" in ILO!!

Oh yes, I am thinking of following these steps in sequence - 

1. Upgrade/Reinstall the following -

(Read it in one of the forums that this has fixed it for him ) 

HPE ProLiant Agentless Management Service for Windows X64 (American, International)

 http://h20564.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=7271242&swItemId=MTX_47c59ba740eb4eb2aee3538e25&swEnvOid=4064

 

2.   Second step that can be tried if above doesn’t work is to upgrade ILO Firmware from 2.30 to 2.40

3.    Finally, you can suggest upgrading the SPP of the server depending on the OS compatibility. For Gen9, following is the latest SPP available –

 2016.04.0

 

Anything else I can try ?!!

parnassus
Honored Contributor

Re: Working NIC shows "UNKNOWN" in ILO!!

I'll consider the iLO4 update the very first step do to since the latest 2.40 version fixed some issues NIC(s)-related (read the relevant Release Notes).

Oscar A. Perez
Honored Contributor

Re: Working NIC shows "UNKNOWN" in ILO!!

The solution is shown as a warning on the same screenshot you've posted.  Load the Agentless Management Service. 




__________________________________________________
If you feel this was helpful please click the KUDOS! thumb below!