adpachi / 11 error on Proliant ML110 G4 server

[Håkon Galstad]

Hello, on sbs 2003 server we get this error more and more frequent in the system log.

The driver detected a controller error on \Device\Scsi\adpahci1.

the raid controller on the server is sata host adapter

Need some help figuring this out

[Johan Guldmyr]

Hi,

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=3248221

check out the Windows 2003 downloads.

Maybe the SATA event notification service can be of some assistance.. I wonder if there is a tool to check out this sata host adapter - are there any RAID functionality at all with this? Maybe there's no way to actually check logs etc..

smart check maybe can help?

There are firmware updates and drivers in the link above too.

[Ali]

Hi,

Event ID : 11  is related to Storage controller driver or firmware as per Microsoft Article: http://support.microsoft.com/kb/314093

ML110 G4 Comes with 4 Port SATA controller. So please update the Controller driver (HP Embedded SATA RAID Controller Driver)

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3279681&spf_p.tpst=psiSwdMain&spf_p.prp_psiSwdMain=wsrp-navigationalState%3Dlang%253Den%257Ccc%253DUS%257CprodSeriesId%253D3186395%257CprodNameId%253D3279681%257CswEnvOID%253D1005%257CswLang%253D8%257CswItem%253DMTX-9553913a25fe499aa09e22cfe2%257Caction%253DdriverDocument&javax.portlet.begCacheTok=com.vignett...

Also update the system Bios if not latest

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=3279681&spf_p.tpst=psiSwdMain&spf_p.prp_psiSwdMain=wsrp-navigationalState%3Dlang%253Den%257Ccc%253DUS%257CprodSeriesId%253D3186395%257CswItem%253DMTX-60e5ce8c884f461cb9cd34e3b2%257CprodNameId%253D3279681%257CswEnvOID%253D1005%257CswLang%253D8%257Cmode%253D5%257Caction%253DdriverDocument&javax.portlet.begCache...

Reboot the server and check the event log again for latest entries.

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For HP Guided Troubleshooting; http://www.hp.com/support/hpgt

Regards,

Aftab

[Håkon Galstad]

Thanks for the replies to my issue.

Aftab Ali:

The driver for the sata is alreaddy installed.

The bios is a couple of months newer than the bios installed, i will look into updating this as soon as possible.

I have checked the server with insight diagnostic offline ed, and no errors identified.

Also our raid are healthy.

If there is an error here, where would that lie? On the motherboard? 

[Ali]

Hi,

Sorry, could not check your response.

If raid is healthy, insight diagnostic did not return any error and server is working fine then event ID 11 can be ignored.

However, update the firmware and then clear the hardware log (BMC log from system bios) and then monitor it.

Cheers!

Aftab

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