array accelerator parity read error:2

[kim wally]

i have a proliant 6000 which does not find the drive at boot -instead i get this message.
does anyone know what it means? thanks kim

[Brian_Murdoch]

Hi Kim,

The Array Accelerator refers to the cache on the Array Controller, specifically Write-Back Cache. If you have had a parity error it is likely to be a fault with the cache module.

As you don't specify what type of Smart Array controller is in your system I would suggest that if your controller has a plug-in cache module attached to the main array board that you try removing and reseating the attached cache module.

If it continues to generate the error after reseating then remove the cache module altogether and see if it passes its self-tests. It should be able to run without write-back cache but performance will be much poorer. This will however possibly get you up and running again until a repair can be made.

I hope this helps.

Brian

[Brian_Murdoch]

Hi Kim,

I noticed that you had another thread open and referred there to the installed 3100ES controller. I have attached an image of the controller and location of the Array Accelerator cache module. Reseat this and check for any bent/broken pins on the connectors before fitting again firmly to the main board.

Regards,

Brian

[Mark Morgan]

Hello Kim

I replied at your earlier message. If you do not need the array you can pull the card and move the cable to the onboard scsi.

Just a thought.
Good Luck
Mark

[kim wally]

brian and mark
thank you for your replies, i will put your
suggestions to work and see what i get,
it is so good to have such a specific forum as this with such a knowledge trust.
kim

[kim wally]

hi again,
i am not sure how i can bypass the smart array 3100 es card as the scsi cables plug into the motherboard next to the smart array card.
i noticed that the accelerator card )which piggy backs off the controller card) has some batteries welded on to it -could this be the problem? am i to understand that i can remove
the accelerator card and then the smart array will work -albiet slowly?
thanks kim

[Brian_Murdoch]

Kim,

The 3100ES can have different sized cache modules attached. For removal and replacement of the cache modules please see the attached chapter from the 3100ES user guide.

Regards,

Brian