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battery failure on accelerator board Smart Array 6i contr.

battery failure on accelerator board Smart Array 6i contr.

Have a HP ProLiant GL4 that has been spitting out those "accelerator board battery failure" errors over the past few weeks. HP support sent me a new battery which stayed OK for a couple of days, and now the error is back.

I have verified we are on the latest firmware for the SmartArray 6i (2.84). I've opened yet another case about this issue, and all they did is send me a new battery and close the case.

I've seen this problem reported multiple times in the forums, but never really see any definite solution.
2 REPLIES
PZel
Valued Contributor

Re: battery failure on accelerator board Smart Array 6i contr.

Re: battery failure on accelerator board Smart Array 6i contr.

Thank you for this link. It's exactly what we needed. I wish HP support would look beyond their Tier 1 troubleshooting flowcharts and actually fix the problem and not the symptom. We sure do pay a lot of $$ for us to figure out how to solve these problems ourselves.

Thanks again!