big problem with SA P400 and SATA drives

[peter buechel]

hi everybody,

here's my problem, maybe someone can help:

For a longer time we used an DL380g4ith a SA P600 and four 1TB-SATA-drives without any problems and satisfactorily speed.
Then we decided to buy a DL180g5 with a SA P400 and two SAS-drives. We installed w2k3-sp3 x64 like on our DL380 and we had no problems at all.
Then we put the four SATA-drives from the DL380 to the DL180 and the trouble began.
Whe I put a little bit load on the server (copy of a bigger file, >200MB, from or to the server) I get break-in's of the throughput down to zero. These break-in's are on a regulary basis about every 10sec. Then I find on the server the folling in the system eventlog "HpCISSs2: Reset to device, \Device\RaidPort0, was issued".
Of course driver and firmware are most recent.

Does anyone have an idea for me ????

thanks in advance

[KarloChacon]

well

that is not a good practice in fact going from a 300 Series to a 100 Series even when they share the same controller

I only can add update firmware for p400 and drivers as well and also update storport driver

http://support.microsoft.com/kb/932755/

bye

[peter buechel]

hi Karlo,

maybe I wrote a little bit confusing. The OS is on the two SAS-drives and we only added the four SATA-drives from the other server. So there's no driver update needed. And, btw, the RAID's are exchangeable that way.

bye

[KarloChacon]

you can try the storport driver then

also if you remove the SATA HDDs you get any problem?
I mean I want to know if that is happening after adding SATA HDDs

[peter buechel]

hi Karlo,

as I wrote:
I'm running w2k3sp2. the storport driver you recommended is much older.
And yes, the problems began after pluging in the SATAs.

bye

[peter buechel]

Now we pulles out the four SATA's (Samsung HD103UJ) and replaced them with four SAS-HDs (Seagate ST31000640SS).
But the problem is still the same. Whe we have a look at perfmon->avg disk queue lenght while copying a 1GB file to the server it's running a while at about 6 and the goes up to about 120.
I think that this has something to do with the Mainboard, Risercard or P400. Because with the same disks and same drivers we've no problems in a dl380g4 with the P600.

Any more suggestions ?

[neocristal]

I have the same problems with Windows Server 2008 SP1. I have the same problem with HP Proliant DL180 H5?
Yesterday I reinstall Windows be course they down the server, and RAID not help.

[Ryan Richardson_1]

If you haven't given up already, try putting the P400 in the x8 pciexpress slot. That seemed to clear up a lot of network and disk related issues on my DL180 G5 (although 1 year later I had to replace the disk backplane as it was randomly failing drives).