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07-08-2021 09:35 AM
07-08-2021 09:35 AM
i cannot install win server its giving error at the end " THE SYSTEM CANNOT FIND THE FILE SPECIFIED"
HPSSBEM..
Solved! Go to Solution.
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07-10-2021 06:26 PM
07-10-2021 06:26 PM
SolutionHello,
This error is seen on the server during the installation or after the first boot after installation.
The hpssbem.exe error could occur if storage controller drivers/firmware are not loaded on the server during the installation process.
Reset or Flash the BIOS. If the BIOS is corrupted, update BIOS firmware to latest version.
The hpssbem.exe issue can be resolved by updating the BIOS and Storage Controller Firmware.
If issue is still persists on the server, use different Operating System ISO and Flash or update the HPE Intelligent Provisioning to the latest version.
You can follow the below link for Gen9 as well.
https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03440070
HPE Intelligent Provisioning - Updating Firmware
https://support.hpe.com/hpesc/public/docDisplay?docId=c05147544
Intelligent Provisioning update on HPE Proliant DL380 Gen9
https://www.hpe.com/h22228/video-gallery/us/en/700000787/EN/US/b2573954-b2e4-4793-aee0-7642e7d64150/intelligent-provisioning-update-on-hpe-proliant-dl380-gen9/video
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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07-12-2021 01:18 AM
07-12-2021 01:18 AM
Re: cannot install win server 2012 or higher 380 gen 9
thank you upgrade bios it working , but now i am recieving another error "Windows cannot find the MS softwarel lIscense terms"
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07-13-2021 05:32 PM
07-13-2021 05:32 PM
Re: cannot install win server 2012 or higher 380 gen 9
Hello,
I would suggest you try to install Windows from the Intelligent Provisioning or Service Pack for ProLiant (SPP) from the below link.
** CRITICAL ** Intelligent Provisioning for Gen9 Servers
https://internal.support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_f490ec96d57444f0a4c7fc3668#tab-history
Service Pack for ProLiant
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_30e65b7c3541426bb89a6157c6#tab-history
OR Try to update Service Pack for ProLiant (SPP) from the below link.
Service Pack for ProLiant
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_30e65b7c3541426bb89a6157c6#tab-history
OR
Follow the below link
Fix Windows cannot find the Microsoft license software terms
https://windowsreport.com/windows-cannot-find-the-microsoft-license-software-terms/
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee
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