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cannot install win server 2012 or higher 380 gen 9

 
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sirajhasan
Occasional Visitor

cannot install win server 2012 or higher 380 gen 9

i cannot install win server its giving error at the end " THE SYSTEM CANNOT FIND THE FILE SPECIFIED"

HPSSBEM..

  

3 REPLIES 3
SanjeevGoyal
HPE Pro
Solution

Re: cannot install win server 2012 or higher 380 gen 9

Hello,

 

This error is seen on the server during the installation or after the first boot after installation.

The hpssbem.exe error could occur if storage controller drivers/firmware are not loaded on the server during the installation process.

Reset or Flash the BIOS. If the BIOS is corrupted, update BIOS firmware to latest version.

The hpssbem.exe issue can be resolved by updating the BIOS and Storage Controller Firmware.

If issue is still persists on the server, use different Operating System ISO and Flash or update the HPE Intelligent Provisioning to the latest version.

You can follow the below link for Gen9 as well.

https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c03440070

HPE Intelligent Provisioning - Updating Firmware
https://support.hpe.com/hpesc/public/docDisplay?docId=c05147544

Intelligent Provisioning update on HPE Proliant DL380 Gen9
https://www.hpe.com/h22228/video-gallery/us/en/700000787/EN/US/b2573954-b2e4-4793-aee0-7642e7d64150/intelligent-provisioning-update-on-hpe-proliant-dl380-gen9/video


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Regards,


I am a HPE Employee

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sirajhasan
Occasional Visitor

Re: cannot install win server 2012 or higher 380 gen 9

thank you  upgrade bios it working , but now i am recieving another error "Windows cannot find the MS softwarel lIscense terms"WhatsApp Image 2021-07-11 at 1.03.28 PM.jpeg

SanjeevGoyal
HPE Pro

Re: cannot install win server 2012 or higher 380 gen 9

Hello,

I would suggest you try to install Windows from the Intelligent Provisioning or Service Pack for ProLiant (SPP) from the below link.


** CRITICAL ** Intelligent Provisioning for Gen9 Servers
https://internal.support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_f490ec96d57444f0a4c7fc3668#tab-history

Service Pack for ProLiant
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_30e65b7c3541426bb89a6157c6#tab-history

OR Try to update Service Pack for ProLiant (SPP) from the below link.
Service Pack for ProLiant
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_30e65b7c3541426bb89a6157c6#tab-history

OR

Follow the below link
Fix Windows cannot find the Microsoft license software terms
https://windowsreport.com/windows-cannot-find-the-microsoft-license-software-terms/


If you feel this was helpful please click the KUDOS! thumb below!   
Regards,


I am a HPE Employee

Accept or Kudo