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crash with no log information

alberto rizzardini
Occasional Visitor

crash with no log information

Hello everbody,
I have a ML350 g5 with sata disks and DAT. O.S :windows sbs 2008 sp2.All update are installed, both microsoft and hp. Antivirus: nod32. The server is under UPS APC
The server crashed twice leaving no useful log information and apparently with no reason.
It remained but there was no way to access it, even locally and nothing appeared on the screen. Once I restarted it, it worked fine. One strange thing is that under windows events there was a hole from the moment the server crashed till the moment I restarted it manually no event were logged.
hp insight diagnostic shows just this error
(I transleted it from Italian):
>> tcstorage.dll ID.
>> Found a driver problem:
\\.\tape0 unable to access the file. This file is used by another process
Count failed: 2
error code: 000000

On hp proliant integrated management log there is nothing about the system crash..
Are there other log or test I can do?
Is there a way to know server temperature without shutting down windows?
Thanks in advance...
1 REPLY
sebcaverne
Occasional Visitor

Re: crash with no log information

Hey Alberto,

Did you find the solution for your stuff ?

 

I've got similary problem on the same server since 7 months.

 

I think Power Supply  might be the source of the problem.

 

Thanks

 

Sébastien