dl 380 g5 blue screen trap

[diaug]

Hello,
we have on a dl 380 g5 5150 intermittent blue screen , somme times twice a day and some times 5 days later .

message :
blue screen trap (bug check)
stop 0x0000008E (0x000000005, 0xB9A4438D,0xB9836ABC,0x00000000)
we have upgrade firmware with cd firmware 8.20
and we have swapp disks drives with an other server (dl380 g5 identical) and the other server don't bug .
i have change memory modules 2x 1 gb

What do you think ?

[KarloChacon]

hi

Well having latest Firmware CD does not mean you have the latest System ROM

there is a more recent System ROM which is not included in FW CD 8.2

link below

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-1294584eb1464f4bbb3ce8b1fe

also what about Proliant Support Pack version 8.11

has the server installed that version 8.11?


also what kind of server is that? exchange=? SQL?

how many times a day server blue screening? when server blue screening? when running a backup? when is high workload?

regards

[diaug]

Hi,

- the server is running wk 2003
- we have installed the psp 8.11
- the server stop at any time

thanks, regards

[KarloChacon]

check this

you might want to get the latest Service Pack/updates from Microsoft

http://support.microsoft.com/kb/905909

http://support.microsoft.com/kb/840216

bye