HPE Community read-only access December 15, 2018
This is a maintenance upgrade. You will be able to read articles and posts, but not post or reply.
Hours:
Dec 15, 4:00 am to 10:00 am UTC
Dec 14, 10:00 pm CST to Dec 15, 4:00 am CST
Dec 14, 8:00 pm PST to Dec 15, 2:00 am PST
ProLiant Servers (ML,DL,SL)
cancel
Showing results for 
Search instead for 
Did you mean: 

dl 380 g5 blue screen trap

 
diaug
Occasional Contributor

dl 380 g5 blue screen trap


Hello,
we have on a dl 380 g5 5150 intermittent blue screen , somme times twice a day and some times 5 days later .

message :
blue screen trap (bug check)
stop 0x0000008E (0x000000005, 0xB9A4438D,0xB9836ABC,0x00000000)
we have upgrade firmware with cd firmware 8.20
and we have swapp disks drives with an other server (dl380 g5 identical) and the other server don't bug .
i have change memory modules 2x 1 gb

What do you think ?


3 REPLIES
KarloChacon
Honored Contributor

Re: dl 380 g5 blue screen trap

hi

Well having latest Firmware CD does not mean you have the latest System ROM

there is a more recent System ROM which is not included in FW CD 8.2

link below

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=1121516&prodNameId=3288134&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-1294584eb1464f4bbb3ce8b1fe

also what about Proliant Support Pack version 8.11

has the server installed that version 8.11?


also what kind of server is that? exchange=? SQL?

how many times a day server blue screening? when server blue screening? when running a backup? when is high workload?

regards

Didn't your momma teach you to say thanks!
diaug
Occasional Contributor

Re: dl 380 g5 blue screen trap

Hi,

- the server is running wk 2003
- we have installed the psp 8.11
- the server stop at any time

thanks, regards
KarloChacon
Honored Contributor

Re: dl 380 g5 blue screen trap

check this

you might want to get the latest Service Pack/updates from Microsoft

http://support.microsoft.com/kb/905909

http://support.microsoft.com/kb/840216

bye
Didn't your momma teach you to say thanks!