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dl180 g6 unexpected restart - 2 servers

JoanDIMKO
Occasional Visitor

dl180 g6 unexpected restart - 2 servers

We are running 2 servers (dl 180 g6), with windows server 2003 enterprise edition. Both servers have similar configuration, one has domain controller role (server 1) while server 2 is Mail Server.

 

Today a really unsual event happened as follows:

 

  • at 1:40 AM CET server 1 unexpectly restarted (time reported by Event Viewer / System)
  • at 2:03 AM CET server 2 unexpectly restarted (time reported by Event Viewer / System)

 

In event viewer of both servers same events existed prior to resart, as follows:

 

  • Power Supply 1 is removed (1:29 for server 1, 1:53 for server 2)
  • Power supply 2 is removed (1:29 for server 1, 1:53 for server 2)

 

Please help me to find out the RCA of this issue.

 

Best Regards,

Joan DIMKO

2 REPLIES
Suman_1978
HPE Pro

Re: dl180 g6 unexpected restart - 2 servers

Hi,

 

Are these two servers connected to same power source? if YES, just check the external power source/UPS if that might be causing the problem.

 

Have you tried to update the BIOS for these servers to see if that fixes the issue.

 

* RECOMMENDED * Online ROM Flash Component for Windows - HP ProLiant DL180 G6/DL160se G6/DL288 G6 Servers
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3884339&prodNameId=3884340&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-1a1cea0737d2485f8d2bcd4568

 

Good Luck!

Creek
Frequent Advisor

Re: dl180 g6 unexpected restart - 2 servers

Joan, approximately how long were these two servers up and running befor this happened?  Had you seen any similar behavior previously?