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тАО07-06-2009 06:32 PM
тАО07-06-2009 06:32 PM
dl360 g5 with 400i
when i try to access an array with data (non os), it locks up for 10-30sec. yet the os is still responsive(although explorer.exe usually hangs due to drive tomeout).
I have noticed this happens when trying to traverse folder, copy files, running programs installed to this drive, or accessing remote shares. basically any type of access.
this happens randomly 2- 3 times a day on multiple servers
i was hoping by updating firmware and drivers that this may fix the problem, but after 3 x different support packs, i suspect something else is going on.
nothing is logged to the event logs, during this time
insight manager mentions that all is ok
i have deployed 8.20a via insight manager
os : win server 2003 sp2
disks : DG146BAAJB
controller : 400i
type : onboard
firmware : HPD6
raid : 5
number of disks in array 4
disk size: 146gb
any assistance would be appreciated
thanks in advance
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тАО07-06-2009 10:18 PM
тАО07-06-2009 10:18 PM
Re: dl360 g5 with 400i
I've never seen such and error on a DL360 G5 before, and I had a lot of this boxes out there. Sure that it isn't an OS problem? Please take "procmon.exe" of the Microsoft SysinternalsSuite and execute it on a server. Then try to open explorer, browse folders etc. Now you can look what the system is doing in the background, registry, file accesses etc. Maybe there is a problem with you OS setup, even if more then one box has this problem.
Best regards,
Patrick
Patrick
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тАО07-07-2009 04:08 AM
тАО07-07-2009 04:08 AM
Re: dl360 g5 with 400i
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тАО07-08-2009 05:26 PM
тАО07-08-2009 05:26 PM
Re: dl360 g5 with 400i
have looked at process mon, and was able to view process mon during one of the lock ups, lasting about 15 seconds,
i have found that the majority of the 100,000 processes recorded, are cqmghost.exe (approx 70-80% of all entries), with about 40,000- 50,000 being logged in one second.
the others being
services.exe
svchosts.exe
antivirus
explorer.exe
and wmiprvse.exe
so it's looking more like a software issue then...
anyone got any ideas,
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тАО07-08-2009 06:13 PM
тАО07-08-2009 06:13 PM