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dl580 G2 hangs

Aleksandar Krstev
Occasional Contributor

dl580 G2 hangs

Hello,

server occasionally (lately once a week)hangs which is followed by the blue screen. After restart there is a POST error "1792-Drive Array Reports Valid Data Found in Array Accelerator".

Insight Diagnostics (offline) reported only one error:
EEPROM SCSI BACKPLANE - Checksum test failed
ERROR CODE 000000
EEPROM checksum is incorrect - SCSI BACKPLANE

Could that error be the source of occasional server hang?

thanks
2 REPLIES
KarloChacon
Honored Contributor

Re: dl580 G2 hangs

try upgrading the firmware of the controller

sometimes happen with older firmwares

regards
Didn't your momma teach you to say thanks!
Brian_Murdoch
Honored Contributor

Re: dl580 G2 hangs

Hi,

The SCSI backplane does have some logic on it so if this is the problem you will need spare part 231128-001.

Get HP to replace this if your system is still on warranty or contract. Otherwise you can obtain one from HP Partsurfer.
http://partsurfer.hp.com/cgi-bin/spi/showphoto?partnumber=231128-001

or Ebay.

http://cgi.ebay.co.uk/HP-Compaq-DL580-G2-SCSI-Backplane-Board-231128-001_W0QQitemZ280120045218QQihZ018QQcategoryZ71509QQrdZ1QQssPageNameZWD2VQQcmdZViewItem

http://cgi.ebay.co.uk/COMPAQ-231128-001-PROLIANT-DL580-G2-4WAY-SCSI-BACKPLANE_W0QQitemZ300107981462QQihZ020QQcategoryZ1484QQrdZ1QQssPageNameZWD1VQQcmdZViewItem

Try the controller firmware first and also check if you still get the same insight diagnostic error with all disks removed.

I hope this helps.

Brian