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тАО10-26-2005 11:10 AM
тАО10-26-2005 11:10 AM
dl580 g2 hangs
server hangs every night. get the following message in event log :
SNMP TRAP: 6027 in CPQHLTH.MIB
saw the thread about a firmware update fixing the G3. Is there a similar update for the G2? If so does someone know of a link?
SNMP TRAP: 6027 in CPQHLTH.MIB
saw the thread about a firmware update fixing the G3. Is there a similar update for the G2? If so does someone know of a link?
3 REPLIES 3
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тАО10-26-2005 05:03 PM
тАО10-26-2005 05:03 PM
Re: dl580 g2 hangs
SNMP TRAP: 6027 in CPQHLTH.MIB
Just informational
Troubleshooting can take different route - you need to drop more details
What entry you have prior or if there anything in IML?
Run some diagnostics from SS CD 7.xx
Or Online Windows diagnostic
Array diagnostic
Network diagnostic, Patches from Microsoft
If you suspect that Server missing Updates here is latest stuff, good also for G2
http://h18023.www1.hp.com/support/files/server/us/index.html
http://h18023.www1.hp.com/support/files/server/us/download/23331.html
http://h18023.www1.hp.com/support/files/server/us/download/23318.html
Just informational
Troubleshooting can take different route - you need to drop more details
What entry you have prior or if there anything in IML?
Run some diagnostics from SS CD 7.xx
Or Online Windows diagnostic
Array diagnostic
Network diagnostic, Patches from Microsoft
If you suspect that Server missing Updates here is latest stuff, good also for G2
http://h18023.www1.hp.com/support/files/server/us/index.html
http://h18023.www1.hp.com/support/files/server/us/download/23331.html
http://h18023.www1.hp.com/support/files/server/us/download/23318.html
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тАО10-31-2005 05:04 AM
тАО10-31-2005 05:04 AM
Re: dl580 g2 hangs
Am seeing the following errors in event log
POST ERROR: 1792- DriveArray reports valid data in Array Accelerator
POST ERROR: 1787- DriveArray operating in interim recovery mode
ASR detected by System ROM
The Device, \Device\SCSI\CPQISSM1, did not respond within the timeout period
It is strange that the OS seems to be locking up but the server itself responds to pings. All the updates look good. Really need to find a solution
POST ERROR: 1792- DriveArray reports valid data in Array Accelerator
POST ERROR: 1787- DriveArray operating in interim recovery mode
ASR detected by System ROM
The Device, \Device\SCSI\CPQISSM1, did not respond within the timeout period
It is strange that the OS seems to be locking up but the server itself responds to pings. All the updates look good. Really need to find a solution
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тАО11-01-2005 08:45 AM
тАО11-01-2005 08:45 AM
Re: dl580 g2 hangs
Hello Ross,
I would would first start by updating the server.
Run the latest Firmware Maintenance CD and the latest Proliant Support Pack.
http://h18023.www1.hp.com/support/files/server/us/download/23331.html
http://h18023.www1.hp.com/support/files/server/us/SmartStartinfo740.html
As a short term work around, look at the Services that are running and stop those that deal with HP Management Agents.
Hope this helps,
Samira
I would would first start by updating the server.
Run the latest Firmware Maintenance CD and the latest Proliant Support Pack.
http://h18023.www1.hp.com/support/files/server/us/download/23331.html
http://h18023.www1.hp.com/support/files/server/us/SmartStartinfo740.html
As a short term work around, look at the Services that are running and stop those that deal with HP Management Agents.
Hope this helps,
Samira
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