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fatal pci express device error PCI slot ?86

 
seng99
Occasional Visitor

fatal pci express device error PCI slot ?86

my new Proliant DL 385 G2 but it shut down 2 times and screen appear the error message below

fatal pci express device error PCI slot ?86
B41/D13/F00

Please help ~~~~ .... this server I prepare for Exchange ... can't down any more
4 REPLIES
sanesh vig
Valued Contributor

Re: fatal pci express device error PCI slot ?86

Hi,

Please try the steps mentioned the following article from HP.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01243277&jumpid=reg_R1002_USEN

Keep me posted.

Regards
seng99
Occasional Visitor

Re: fatal pci express device error PCI slot ?86

Hi sanesh vig

Thanks post but I use Smart Array P400 with 512 cache
Blazhev_1
Honored Contributor

Re: fatal pci express device error PCI slot ?86

Hi Seng99,

although you don't use this combination you can try reseating(removing and plugging it in again) the PCI Riser cage and moving the controller to another slot. Reseat the BBWC and the cable. Update FW with FW Maintenance CD and the problem must be solved.

Regards,
Pac
seng99
Occasional Visitor

Re: fatal pci express device error PCI slot ?86

Hi Pac

I done the firmware update CD 7.91 and HP engineer checked I has latest version :)

Tomorrow HP will replace the motherboard and PCI riser for me

Hope it solve the problem