fatal pci express device error pci slot ?86

[Elmer Oltmann, Jr.]

I have a new DL585 g2 that periodically gets the following error during PXE boot:

fatal pci express device error pci slot ?86
b40/d0c/f00

I assume this to be a flakey I/O card but I hate to be a card swapper.

Anyone know how to decode the error?

[KarloChacon]

hi

can you check the ho integrated management log?

how many PCI crad do you have?

there is not other way, first try reseating PCI cards as a first troubleshooting step

also update System ROM

Regards

[Elmer Oltmann, Jr.]

Figured out some of this, looks like a bad motherboard unless someone has other thoughts.

The second line of the error (error code is in hex):
b40=bus 64
d0c=device 12
f00=function 0

Doesnâ t help much but in the IML in the iLo there are entries for PCI Bus Error (Slot 1, Bus 64, Device 12, Function 0), unfortunately slot 1 is empty.

I have not updated the ROM yet though.

[Jonathan SC Lau]

Hi,

Elmer, have you received any update on this error ?

I have a similar one.

[Blazhev_1]

Hi Joe,

check if you have similar issue:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01243277

and basic troubleshooting:

1. Update Fw with Fw CD
2. Take out PCI(e/X) card one by one till you see where is the issue, try it in different slot

If this don't help open a new thread and give more info about the server and cards in it :)

Pac

Pac

[Jonathan SC Lau]

Pac,

Sorry for asking some stupid questions:

1. What do mean by "Fw" and "Fw CD" ? Which Firmware are you refering to ?

2. I have a PCI Error of Slot 1, but similar to Elmer, it is not used with NO cards installed.

I receive error for Slot 1, Bus 64, Device 12, Function 0 and then error for Slot 1, Bus 64, Device 11, Function 0

[Elmer Oltmann, Jr.]

Ended up to be a bad NIC card.

[Jonathan SC Lau]

Elmer, NIC card in which slot ?
Not Slot 1 is it ?

How did you find out it was the NIC card causing the problem ?

Do just have 1 NIC card installed ?
If you had more than 1, how did find out which one it was ?

..Sorry..too many questions at once...
but would really like to find out.

[Elmer Oltmann, Jr.]

if I remember correctly (it's been awhile and I have a couple thousand servers), I pulled all the I/O cards and started adding them 1 at a time.