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fatal pci express device error pci slot ?86

Elmer Oltmann, Jr.
Occasional Advisor

fatal pci express device error pci slot ?86

I have a new DL585 g2 that periodically gets the following error during PXE boot:

fatal pci express device error pci slot ?86
b40/d0c/f00

I assume this to be a flakey I/O card but I hate to be a card swapper.

Anyone know how to decode the error?
8 REPLIES
KarloChacon
Honored Contributor

Re: fatal pci express device error pci slot ?86

hi

can you check the ho integrated management log?

how many PCI crad do you have?

there is not other way, first try reseating PCI cards as a first troubleshooting step

also update System ROM

Regards
Didn't your momma teach you to say thanks!
Elmer Oltmann, Jr.
Occasional Advisor

Re: fatal pci express device error pci slot ?86

Figured out some of this, looks like a bad motherboard unless someone has other thoughts.

The second line of the error (error code is in hex):
b40=bus 64
d0c=device 12
f00=function 0

Doesnâ t help much but in the IML in the iLo there are entries for PCI Bus Error (Slot 1, Bus 64, Device 12, Function 0), unfortunately slot 1 is empty.

I have not updated the ROM yet though.
Jonathan SC Lau
Occasional Visitor

Re: fatal pci express device error pci slot ?86

Hi,

Elmer, have you received any update on this error ?

I have a similar one.
Blazhev_1
Honored Contributor

Re: fatal pci express device error pci slot ?86

Hi Joe,

check if you have similar issue:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01243277

and basic troubleshooting:

1. Update Fw with Fw CD
2. Take out PCI(e/X) card one by one till you see where is the issue, try it in different slot

If this don't help open a new thread and give more info about the server and cards in it :)

Pac

Pac
Jonathan SC Lau
Occasional Visitor

Re: fatal pci express device error pci slot ?86

Pac,

Sorry for asking some stupid questions:

1. What do mean by "Fw" and "Fw CD" ? Which Firmware are you refering to ?

2. I have a PCI Error of Slot 1, but similar to Elmer, it is not used with NO cards installed.

I receive error for Slot 1, Bus 64, Device 12, Function 0 and then error for Slot 1, Bus 64, Device 11, Function 0
Elmer Oltmann, Jr.
Occasional Advisor

Re: fatal pci express device error pci slot ?86

Ended up to be a bad NIC card.
Jonathan SC Lau
Occasional Visitor

Re: fatal pci express device error pci slot ?86

Elmer, NIC card in which slot ?
Not Slot 1 is it ?

How did you find out it was the NIC card causing the problem ?

Do just have 1 NIC card installed ?
If you had more than 1, how did find out which one it was ?

..Sorry..too many questions at once...
but would really like to find out.
Elmer Oltmann, Jr.
Occasional Advisor

Re: fatal pci express device error pci slot ?86

if I remember correctly (it's been awhile and I have a couple thousand servers), I pulled all the I/O cards and started adding them 1 at a time.