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help me! Proliant ml350

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DC_JOSE
Occasional Contributor

help me! Proliant ml350

# ERROR 263 The current array controller has one ore more array accelerator batteries that are failed. See the 'More Information' page for details.

 

 

Array accelerator operations such as Expansion, Extension, and Migration are temporarily suspended until the batteries are replaced. Pleas cosunsult the user guide to identify and replace the failed batteries

5 REPLIES
gregersenj
Honored Contributor

Re: help me! Proliant ml350

So it appear, you got a failed Cache battery.

Write cache and the mentioned features, will be disabled, untill the battery has been replaced.

 

BR

/jag

DC_JOSE
Occasional Contributor

Re: help me! Proliant ml350

How do I change the battery?. Where do they sell? The HP website does not see them. Thank you.

Dave73
Regular Advisor

Re: help me! Proliant ml350

http://partsurfer.hp.com/search.aspx

 

Put in your servers serial no and search for your part. I would also confirm via HP Array configuration Utility what controller you have present in the server before searching.

Murali_V
HPE Pro
Solution

Re: help me! Proliant ml350

Hi,

 

Before going for replacement, make sure that the controller firmware is up to date as this could be false alarm in some cases.

 

Following is the customer advisory (Not sure if you have same server or controller):

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02709944

 

If you need more information let us know server generation and controller information. if the issue not resolved after trying steps mentioned in above advisory you need to replace teh battery.

 

Regards,

Murali Mohan

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DC_JOSE
Occasional Contributor

Re: help me! Proliant ml350

check when you say something