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hp DL380 G5

omar abdullah
Frequent Advisor

hp DL380 G5

Hi My Friends
I have hp dl380 g5 server
before 2 week i have error in DIMM 2
after that in DIMM 3
and now in DIMM 1
I HAVE 4 * 1 GB OF RAM
WHEN I MADE restart THE error was cleared and reurn again after one week minimum
please giv me your advice for this problem

Regards
A. Omar
4 REPLIES
Víctor Cespón
Honored Contributor

Re: hp DL380 G5

It would help if you copied the exact error message ("correctable memory error threshold exceeded" or something like that), but if the error is in a different DIMM each time, looks like you have a faulty motherboard.
Yo can boot with a SmartStart CD and run some diagnostics, to see if it helps to identify the source of the problems.
Veram_
Frequent Advisor

Re: hp DL380 G5

Hi Omar,
It is always a good idea a flash of the FW and BIOS included by such issue, then if You assume a problem with any DIMM, you can run some loops of the HW test with Smart Start to proove them

Regards
omar abdullah
Frequent Advisor

Re: hp DL380 G5

hi my dear
now everything ok if i get any problem
i will call u


thanks
omar
omar abdullah
Frequent Advisor

Re: hp DL380 G5

hi

to day i have the same error in the server
eeror led on DIMM3
I MADE DIAGNASTIC AS THE FOLLOWING:-

HP Insight Diagnostics Version 7.9.0.2359A
Computer Name: CRSYS2Total memory - 4096 Mbytes
Board 0
DIMM 1A ( DDR2-FBD ) 1024 Mbytes (667 MHz)
DIMM 2C Not Installed
DIMM 3A ( DDR2-FBD ) 1024 Mbytes (667 MHz)
DIMM 4C Not Installed
DIMM 5B ( DDR2-FBD ) 1024 Mbytes (667 MHz)
DIMM 6D Not Installed
DIMM 7B ( DDR2-FBD ) 1024 Mbytes (667 MHz)
DIMM 8D Not Installed
ECC memory installed Yes
Hardware PAE enabled No
Serial presence detect (SPD) information - DIMM 1
Memory type DDR2 SDRAM FB-DIMM
DIMM Description
Spare Part Number
Single-Bit Threshold Exceeded Status No DIMM errors detected
Multi-Bit Status No DIMM errors detected
Single-Bit Threshold Count 0
Multi-Bit Count 0
Serial presence detect (SPD) information - DIMM 3
Memory type DDR2 SDRAM FB-DIMM
DIMM Description
Spare Part Number
Single-Bit Threshold Exceeded Status Correctable error threshold exceeded
Multi-Bit Status No DIMM errors detected
Single-Bit Threshold Count 3
Multi-Bit Count 0
Serial presence detect (SPD) information - DIMM 5
Memory type DDR2 SDRAM FB-DIMM
DIMM Description
Spare Part Number
Single-Bit Threshold Exceeded Status No DIMM errors detected
Multi-Bit Status No DIMM errors detected
Single-Bit Threshold Count 0
Multi-Bit Count 0
Serial presence detect (SPD) information - DIMM 7
Memory type DDR2 SDRAM FB-DIMM
DIMM Description
Spare Part Number
Single-Bit Threshold Exceeded Status No DIMM errors detected
Multi-Bit Status No DIMM errors detected
Single-Bit Threshold Count 0
Multi-Bit Count 0

SEE IN DIMM3 (Single-Bit Threshold Exceeded Status Correctable error threshold exceeded )

REGARDS
OMAR