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Re: hp DL380 g3 server , monitor no response

 
ahm_sa1111
Occasional Advisor

hp DL380 g3 server , monitor no response

i have problem with my hp dl380 g3 server.i can't see any response on monitor asif server is down.also i tried to login server remotly and i couldn't login . i checked all server LEDs, all LEDs are green and normal.

Can anybody help on this issue? as i can't figure out what is wrong with this server.
10 REPLIES 10
Trygve Henriksen
Respected Contributor

Re: hp DL380 g3 server , monitor no response

'Couldn't login' isn't a very accurate description of the fault status.

Does it resond to PING?

Does it have any ILO card built-in?

Which OS is it running?
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

the OS is linux red hat 8.0 , the server is not pingable, i have builtin ILO card.

also in monitor i recieve no signal , i can't see anything after turn on server.
Trygve Henriksen
Respected Contributor

Re: hp DL380 g3 server , monitor no response

Are there more than one VGA connectorr on the server?
(Some of the older ILO-cards replaced the original VGA-connector with one on the ILO-card. )

The ILO-card is operational, and you can get information from it?
(What status can you read from it?)
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

i have one VGA connector.
Also ILO card is not enabled and i can't configure it .
Proliant Watch
Valued Contributor

Re: hp DL380 g3 server , monitor no response

Trygve Henriksen
Respected Contributor

Re: hp DL380 g3 server , monitor no response

Pull the ILO-card from the server and see if it can be started then.
If that card is faulty it can bring the server to a halt.
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

i can't remove ilo card , i think it is built in motherboard.
i couldn't find any card on motherboard related ot ilo.
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

I cleared NVRAM but it didn't help me.
still no response on monitor . system can't boot.
Proliant Watch
Valued Contributor

Re: hp DL380 g3 server , monitor no response

Boot the server with Rams only in slot 1 and 2.