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hp DL380 g3 server , monitor no response

 
ahm_sa1111
Occasional Advisor

hp DL380 g3 server , monitor no response

i have problem with my hp dl380 g3 server.i can't see any response on monitor asif server is down.also i tried to login server remotly and i couldn't login . i checked all server LEDs, all LEDs are green and normal.

Can anybody help on this issue? as i can't figure out what is wrong with this server.
10 REPLIES
Trygve Henriksen
Respected Contributor

Re: hp DL380 g3 server , monitor no response

'Couldn't login' isn't a very accurate description of the fault status.

Does it resond to PING?

Does it have any ILO card built-in?

Which OS is it running?
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

the OS is linux red hat 8.0 , the server is not pingable, i have builtin ILO card.

also in monitor i recieve no signal , i can't see anything after turn on server.
Trygve Henriksen
Respected Contributor

Re: hp DL380 g3 server , monitor no response

Are there more than one VGA connectorr on the server?
(Some of the older ILO-cards replaced the original VGA-connector with one on the ILO-card. )

The ILO-card is operational, and you can get information from it?
(What status can you read from it?)
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

i have one VGA connector.
Also ILO card is not enabled and i can't configure it .
Proliant Watch
Valued Contributor

Re: hp DL380 g3 server , monitor no response

Trygve Henriksen
Respected Contributor

Re: hp DL380 g3 server , monitor no response

Pull the ILO-card from the server and see if it can be started then.
If that card is faulty it can bring the server to a halt.
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

i can't remove ilo card , i think it is built in motherboard.
i couldn't find any card on motherboard related ot ilo.
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

I cleared NVRAM but it didn't help me.
still no response on monitor . system can't boot.
Proliant Watch
Valued Contributor

Re: hp DL380 g3 server , monitor no response

Boot the server with Rams only in slot 1 and 2.
ahm_sa1111
Occasional Advisor

Re: hp DL380 g3 server , monitor no response

i tried to boot only with slot 1&2 RAM but it didn't resolve my boot problem.

Also i observed that after i face this problem. some internal LEDs in motherboard besid RAM are turned off. and other LEDs turned on (green flashing LEDs)

does anyone know meaning of these internal LEDs on mohterboard?