- Community Home
- >
- Servers and Operating Systems
- >
- HPE ProLiant
- >
- ProLiant Servers (ML,DL,SL)
- >
- Re: hp array configuration utility not working
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-02-2007 04:20 PM
тАО10-02-2007 04:20 PM
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-02-2007 05:07 PM
тАО10-02-2007 05:07 PM
Re: hp array configuration utility not working
what do you mean by "The array configuration utility no longer works. "?
what is happening when you open the Array configuration utility (ACU)? an error? ACU is not loading? or what?
have you tried the latest version?
http://h18023.www1.hp.com/support/files/server/us/download/27533.html
let us know
regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-02-2007 05:31 PM
тАО10-02-2007 05:31 PM
Re: hp array configuration utility not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-02-2007 05:42 PM
тАО10-02-2007 05:42 PM
SolutionI had this issue too
check this customer advisory
http://urlao.com/smhptimeout
- check SMHP logs
- check if SNMP is properly configure
also take a look of this thread same issue
http://urlao.com/smhpthreah
I hope this can help you
regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-02-2007 06:14 PM
тАО10-02-2007 06:14 PM
Re: hp array configuration utility not working
"
http://support.microsoft.com/?kbid=940006
If SNMP service is started re-install the PSP.
This should configure everything back to normal..
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-03-2007 04:27 AM
тАО10-03-2007 04:27 AM
Re: hp array configuration utility not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-03-2007 04:35 AM
тАО10-03-2007 04:35 AM
Re: hp array configuration utility not working
- try this unistall again PSP 7.9 (remove all hp programs on Add/Remove Programs)
- Remove also SNMP
- reboot
- install and configure SNMP again
- Install PSP 7.9 again (check if you get any error or log when you install PSP)
- if the continue upload the SMHP log to check any agent is causing that so you have to inactive that agent on control Panel (Hp agents)
regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-03-2007 05:41 AM
тАО10-03-2007 05:41 AM
Re: hp array configuration utility not working
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-03-2007 06:02 AM
тАО10-03-2007 06:02 AM
Re: hp array configuration utility not working
like you read on my thread I issue ws related with the NIC agent I inactivated it and SMHP worked my recommendation go to Control Panel and play with the agents I mean there are two status ACTIVE and INACTIVE try one agent at a time I think this can help you
special attention to this
1.
"
When the SMH web-based user interface begins to load, it queries all the agents for status to populate the data onto the body of the page. If any of the agents (including the Version Control Agent) are unable to communicate back within a certain timeframe, SMH will timeout the data collection process."
so according to this one agent (or more) is having issues so when SMHP queries its data
is causing this blank screen.
2.
I think because you already tried configuring SNMP, latest SHMP, HP insight agents and version control agent (which sometimes tend to fail)
just in case try install these again
HP Version Control Agent for Windows
HP System Management Homepage for Windows
HP Insight Management Agents for Windows Server 2003 x64 Editions
http://h18023.www1.hp.com/support/files/server/us/locate/1111_6065.html#71
regards
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО10-03-2007 06:47 AM
тАО10-03-2007 06:47 AM