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hp hard drives

summonbrain
Occasional Visitor

hp hard drives

Recently I buy six hp sas 450 gb, the problem inside the box has this part number 533871-002 instead of 516816-b21 (the one i requiere)  and its about 4" instead of 3.5 and does not fit with HP ProLiant DL380 G7 E5645 1P 6GB-R P410i/256 8 SFF 460W PS Server, anybody knows what happened?  do they send me the wrong parts or  the bill of materials that says that 516816-b21 its compatible with DL380 G7 E5645. Its wrong?

 

 

Regards

3 REPLIES
PGTRI
Honored Contributor

Re: hp hard drives

hi,

 

You have recieved the wrong drives, most probably for Gen8 or EVA, which are not compatible with your server. If you give me the spare number (xxxxxx-001), I can tell you, what you have exactly.

 

Thanks

 

regards,

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summonbrain
Occasional Visitor

Re: hp hard drives

ok the part number that i order its 516816-b21

 

in the external box has the label with that part number but inside the hdd has the serial number 2S41527392, the part number its 533871-002, hp model: EF0450FATFE, ct: 2ATFE01EG1AAJ5, WWN 5000CCA01F01F004, GPN 516832-003, PN: 0B24474, S/N: J1V1211N FIRMWARE: HPD7. 07AUG2011 N13508

 

 

PGTRI
Honored Contributor

Re: hp hard drives

hi,

 

Please find below the HP HDD Matrix.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00305257

 

If you search with the model numer (EF0450FATFE), you will find a couple of options wich can be ordered.

 

You need the drive with the following spare number 517352-001 .

 

Thanks

 

regards,

 

 

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