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hp proliant dl380e g8 fan issues

 
Pawel_UK
Occasional Visitor

hp proliant dl380e g8 fan issues

Hello,

 

I have a strange issue with DL380e Gen8.

HP ProLiant DL380e Gen8 2U 25x 2.5" (SFF)

2x E5-2430-V1

6x 16GB RAM

8x SSD

1x P420 raid controller

2x 750 PSU

 

The server has been bought used for based on client preferences, almost everything works fine.

 

  1. Fan’s work on 50%+ all only when I reset iLo4 it going down to 20-25% for 5-10 sec and back again to 50%. Is there any way to manually slow down fans?  No fan error on boot   Temp on CPU1 and 2 is around 35-40 C,  Ram Temp is the mid 30s.
  2. Windows Server 2019 standard edition don’t see CPU usage, all the time is 0%. But in Hwinfo all sensors work fine. Any idea why it happening?

 

Regards

Pawel

1 REPLY 1
Harsh_b
HPE Pro

Re: hp proliant dl380e g8 fan issues

Hello Mr. Pawel, 

Please ensure that all the BIOS / firmware are updated to latest version and no 3rd party PCI card / component is installed which could make the fan to run at high speed. 

in case still does not help then i would suggest to log a support case providing Active health system logs to review all sensor data and assist further.  

 

Thanks 

 

I am an HPE Employee